Account Director – Medical Communications

Lockwood

Account Director overseeing medical communications account management and client relationships in pharmaceutical and biotech sectors. Responsibilities include budgeting, team management, and business development.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Handle daily management for assigned book of business
Establish and maintain strong relationships with client(s) and stakeholders
Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary
Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives
Oversee budgeting, financial monitoring, and reconciliation of individual projects
Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and participating in regular onsite client meetings
Hire and train account management staff; establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations for direct reports
Update senior management on account team activity, new business opportunities, and financial analyses and projections
Assign and manage account team workload
Work with department managers to identify and manage internal and external resources
Facilitate conflict resolution within and between departments or between account team members
Participate and/or lead team meetings

Requirements

What you’ll need

Seven plus years of relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a scientific setting is required.
Management experience in one or more of the following settings: pharmaceutical manufacturer, biotech, managed care hospital, medical communications company, or healthcare advertising agency is preferred.
The ability to quickly grasp and retain scientific and technical concepts is required.
Word, Excel, PowerPoint, Internet and strong presentation skills are required.
Business development skills are also required.

Benefits

Comp & perks

Flexible structure provides better work-life balance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

budgetingfinancial monitoringreconciliationbusiness developmentproposal writingpresentation developmentperformance evaluationconflict resolutionscientific concepts retentioninterdisciplinary team involvement

Soft Skills

relationship managementcommunicationtroubleshootingteam leadershipfeedback provisionworkload managementcareer developmentproblem-solvingclient expectation managementfacilitation