Account Director – Medical Communications
Lockwood
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Handle daily management for assigned book of business
- Establish and maintain strong relationships with client(s) and stakeholders
- Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary
- Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives
- Oversee budgeting, financial monitoring, and reconciliation of individual projects
- Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and participating in regular onsite client meetings
- Hire and train account management staff; establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations for direct reports
- Update senior management on account team activity, new business opportunities, and financial analyses and projections
- Assign and manage account team workload
- Work with department managers to identify and manage internal and external resources
- Facilitate conflict resolution within and between departments or between account team members
- Participate and/or lead team meetings
Requirements
- Seven plus years of relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a scientific setting is required.
- Management experience in one or more of the following settings: pharmaceutical manufacturer, biotech, managed care hospital, medical communications company, or healthcare advertising agency is preferred.
- The ability to quickly grasp and retain scientific and technical concepts is required.
- Word, Excel, PowerPoint, Internet and strong presentation skills are required.
- Business development skills are also required.
Benefits
- Flexible structure provides better work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingfinancial monitoringreconciliationbusiness developmentproposal writingpresentation developmentperformance evaluationconflict resolutionscientific concepts retentioninterdisciplinary team involvement
Soft Skills
relationship managementcommunicationtroubleshootingteam leadershipfeedback provisionworkload managementcareer developmentproblem-solvingclient expectation managementfacilitation