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Fleet Administrative Assistant
Localiza&CoAdministrative Assistant responsible for fleet management support tasks in a mobility solutions company. Engaging in customer service and administrative duties for fleet operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in administrative processes and customer service workflows, with strong communication skills and experience in maintenance planning and control. Capable of managing customer interactions and scheduling maintenance effectively.
Highest-signal resume keywords
Proficiency In Microsoft OfficeExperience With PCMVehicle Maintenance ExperienceGood Verbal Communication SkillsGood Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Good Verbal Communication SkillsGood Written Communication Skills
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Customer Service WorkflowsMaintenance Planning And ControlIncident ReportsTow Truck RequestsService Call Requests
About the role
Key responsibilities & impact- Assist with the area's administrative processes, monitoring customer service workflows and reporting across Localiza.
- Provide support via the 0800 channel by phone and WhatsApp for truck fleet customers.
- Schedule maintenance with vendors/service providers.
- Handle tow truck/service call requests.
- Open incident/claim reports.
- Assist with customer document requests.
Requirements
What you’ll need- High school diploma or equivalent
- Proficiency in Microsoft Office
- Good verbal and written communication skills
- Experience with PCM (Maintenance Planning and Control)
- Experience with vehicle maintenance is a plus.
Benefits
Comp & perks- Profit-sharing
- Food allowance
- Meal voucher
- Health insurance
- Dental insurance
- Gympass
- Private pension plan
- Transportation voucher
- Allya
- Unlimited access to various courses through our Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals