Localiza&Co

Sales Center Representative

Localiza&Co

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • Brazil

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About the role

  • Provide inbound and outbound service to customers and leads interested in pre-owned vehicles
  • Identify pre-sales opportunities and qualify customers/leads
  • Schedule visits to Localiza Seminovos locations, contributing to increased foot traffic at the branches
  • Work with a focus on targets, performance, and converting opportunities into sales
  • Ensure a positive and personalized customer experience throughout every interaction
  • Record information and interactions in internal systems in an organized and strategic manner

Requirements

  • High school diploma (completed)
  • Experience in customer service, sales, or telemarketing (outbound and/or inbound)
  • Strong verbal and written communication skills
  • Negotiation and persuasion skills
  • Basic computer skills and ease using systems
  • Experience in pre-sales, lead qualification, or appointment scheduling (advantageous)
  • Experience working with targets and performance indicators (KPIs) (advantageous)
  • Experience in the automotive or retail sector (advantageous)
  • Results-oriented with a focus on achieving targets
  • Proactive with a sense of urgency
  • Organized and disciplined in customer follow-up
  • Empathy and active listening
  • Resilience to perform in a dynamic and challenging environment
Benefits
  • Profit sharing
  • Food allowance
  • Meal allowance
  • Health insurance
  • Dental insurance
  • Gympass
  • Private pension plan
  • Transportation allowance
  • Allya
  • Unlimited access to a variety of courses through our Localiza University
  • Internal training and development programs
  • Discounts on vehicle purchases and rentals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesalestelemarketinglead qualificationappointment schedulingperformance indicatorspre-sales
Soft Skills
verbal communicationwritten communicationnegotiationpersuasionresults-orientedproactiveorganizeddisciplinedempathyactive listening
Certifications
high school diploma