Bilingual Emergency Assistance Attendant
Localiza&Co
full-time
Posted on:
Location Type: Hybrid
Location: Belo Horizonte • Brazil
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About the role
- Answer customer phone calls, providing information, clarifications, and logging incidents, with the goal of resolving questions and outstanding issues within deadlines established by SLAs (service level agreements), contributing to customer satisfaction.
Requirements
- High school diploma (completed secondary education)
- Intermediate/Advanced Spanish
- Intermediate/Advanced English
- Familiarity with the Sales Navigator system
Benefits
- Profit sharing
- Food allowance
- Meal voucher
- Health insurance
- Dental plan
- Gympass
- Private pension plan
- Commuting allowance
- Allya
- Unlimited access to courses at Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationproblem-solvingtime management
Certifications
high school diploma