Localiza&Co

Operational Processes Analyst

Localiza&Co

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • Brazil

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About the role

  • Define, improve and sustain return, replacement, sorting, movement, drivers and fleet-related operational procedures, ensuring efficiency, standardization and operational safety.
  • Act as a technical reference (Level 2) for branches, supporting issue resolution, questions, instabilities and the evolution of operational models.
  • Ensure structured communication with branches through Conectados, trainings, short knowledge sessions and official materials.
  • Document, review and keep updated the Standard Operating Procedures (SOPs) for the processes under your responsibility.
  • Evaluate and lead Kaizen initiatives, run pilot tests and decide on implementation and scaling.
  • Serve as Business Advisor for the Yard Operations, Locamove, Yard Intelligence and Checkout 3.0 (Devolutchan!) squads.
  • Analyze operational and fleet indicators, identifying bottlenecks, risks and continuous improvement opportunities.
  • Structure sorting rules and standards to ensure higher efficiency.
  • Define and evolve movement and driver workflows together with the Operational Controls and Locamove teams, monitoring and reporting branch adherence.
  • Define and update workflows related to fleet, safety, inventory, Smart Agency and related controls.
  • Conduct periodic audits of the fleet processes and controls under your responsibility.
  • Evaluate and approve abbreviations for branch and parking area departments to ensure governance and standardization.
  • Centralize technical knowledge about new vehicle models, defining and disseminating handling and usage procedures.
  • Design, maintain and evolve inventory methods, rules and fleet parametrization indicators, ensuring accuracy, traceability and governance.
  • Work with Technology and Operations on the systemic implementation of these rules, proposing adjustments to reduce unproductivity, increase availability and mitigate risks.

Requirements

  • Experience with operational processes, preferably involving fleet, movement, sorting, returns or logistics.
  • Analytical capability to evaluate indicators, risks, unproductivity, inventory and fleet behavior.
  • Experience with process standardization, governance and operational documentation.
  • Experience leading Kaizens, pilot tests, implementations and continuous improvement initiatives.
  • Ability to communicate clearly, in a structured and recurring way, with operational teams.
  • Structured profile with strong problem-solving orientation, continuous improvement mindset and systemic vision.
  • Experience with fleet systems and tools such as Smart Agency, Smart Queue and Locamove.
  • Prior experience defining system rules and fleet parametrization.
  • Knowledge of operational audits and inventory controls.
  • Availability to travel.
Benefits
  • Profit Sharing
  • Food Allowance
  • Meal Allowance
  • Health Insurance
  • Dental Insurance
  • Gympass
  • Private Pension Plan
  • Transportation Allowance
  • Allya
  • Unlimited access to a wide range of courses from our Localiza University
  • Internal training and development programs
  • Discounts on vehicle purchases and rentals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational processesprocess standardizationgovernanceoperational documentationKaizenpilot testscontinuous improvementfleet parametrizationinventory methodsaudits
Soft Skills
analytical capabilitystructured communicationproblem-solving orientationcontinuous improvement mindsetsystemic vision