Localiza&Co

Senior Operational Processes Analyst

Localiza&Co

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • Brazil

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Job Level

Senior

About the role

  • Define, improve and sustain cleaning and inspection processes, ensuring standardization, efficiency and operational stability across branches.
  • Act as a technical reference (N2) for branches, supporting issue resolution, clarifying doubts and driving continuous improvements.
  • Conduct structured communication with units through Conectados, trainings, short learning capsules and support materials.
  • Document, review and keep operational standards (POPs) and technical process materials up to date.
  • Evaluate and lead Kaizen ideas, monitor pilots and define implementation and scaling of gains.
  • Serve as a Business Advisor in the Yard Intelligence and Yard Operations squads.
  • Support branch cleaning leaders in training and performance.
  • Interface with Procurement, Occupational Safety, Attraction & Selection, Legalization, Engineering, Architecture, Legal and Operations on strategic topics.
  • Monitor strategic indicators (productivity, cost, NPS, overprotection, availability and people-related indicators).
  • Perform critical and comparative analyses of branch performance, including dispersion and cluster analyses, identifying bottlenecks, root causes and proposing structured action plans.
  • Identify best practices and develop strategies to capture and scale operational gains.
  • Analyze and model the costs of cleaning and inspection operations, focusing on people, outsourcing, productivity and cost per rental, supporting structural decisions of the operational model.
  • Proactively seek, test and recommend new technologies, equipment and cleaning products, continuously challenging the current operational model.
  • Lead tests and pilots, ensuring measurement of gains in productivity, cost and quality.
  • Ensure governance and continuous updating of SOPs (POPs) and technical materials, aligned with operational reality and business developments.
  • Work with suppliers to define standards, SLAs and service improvements.

Requirements

  • Bachelor's degree in engineering or related fields;
  • Advanced knowledge of Excel and Power BI for productivity, cost and operational performance analyses;
  • Experience in managing and optimizing operational processes;
  • Advanced analytical capacity for studies of productivity, costs, dispersion, clustering and operational variations;
  • Experience leading continuous improvement projects, Kaizen and standardization;
  • Knowledge in analyzing indicators and building action plans;
  • Strong communication, training and cross-functional interface skills;
  • Proactive, structured, data-driven and efficiency-oriented profile;
  • Availability to travel.
Benefits
  • Profit sharing
  • Food allowance
  • Meal voucher
  • Health insurance
  • Dental plan
  • Gympass
  • Private pension plan
  • Transportation voucher
  • Allya
  • Unlimited access to various courses from our Localiza University
  • Internal training and development programs
  • Discount on vehicle purchase and rental
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational processes optimizationanalytical capacityKaizencost analysisproductivity analysisdispersion analysisclustering analysisaction plan developmentcleaning and inspection processesSOP governance
Soft Skills
strong communicationtraining skillscross-functional interfaceproactivestructureddata-drivenefficiency-oriented
Certifications
Bachelor's degree in engineering