Post-Sales Account Manager

Locala

Post-Sales Account Manager managing East Coast clients for Locala's leading commerce media platform. Focus on account management rather than sales, leveraging consumer insights and location data.

Posted 5/5/2026full-timeNew York City • Florida, New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships.
Develop & deliver performance reports to clients and benchmarking those results against similar campaigns.
Work independently and collaboratively as part of a team.
Develop strong relationships with customers, connect with key business executives and stakeholders.
Work alongside trading teams to monitor campaign performance and leverage data driven results obtained to conduct campaign upsells.
Answer client queries and identify new business opportunities among existing customers.
Responsible for the creation and delivery of reporting, providing analysis of performance.
Manage projects with the design team to deliver best in class creative executions.
Liaise with cross-functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and are able to advise clients on basic technical questions.

Requirements

What you’ll need

2-3 years experience in the Ad Tech/Digital advertising field
Highly organized and able to prioritize
Ability to self-manage, juggle multiple priorities & meet deadlines with a strong attention to detail
Proficient in analyzing large datasets and prioritizing them into actionable insights
Excellent communication skills
Client facing experience
Comfortable with a start-up environment, open to facing interesting challenges globally with a problem-solving & resourceful mindset

Benefits

Comp & perks

Medical, Dental & Vision Insurance - 100% paid for the employee-only, 80% for dependents
401k with Company Match
Paid Parental Leave
Paid Vacation, Sick Time & Holidays

ATS Keywords

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Hard Skills & Tools

data analysisperformance reportingcampaign managementupsellingproject management

Soft Skills

communicationorganizationself-managementattention to detailproblem-solvingresourcefulness