Account Manager

Local Hero

Account Manager building lasting relationships with corporate partners for their local digital marketing initiatives. Collaborating to ensure successful output and managing client accounts effectively.

Posted 6/20/2026full-timeRemote • Colorado, Florida, Illinois, New Hampshire, New York, North Carolina, Ohio, Texas, Utah, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 per yearWebsite

About the role

Key responsibilities & impact

Build and nurture strong relationships with corporate partners, serving as a key point of contact and trusted advisor
Grow client accounts through corporate location expansion, subsidized budget acquisition, franchisor and franchisee referrals, and new product ideas
Collaborate with clients to identify and facilitate the development of branded digital advertising creative campaigns
Own and facilitate inbound/outbound client communications and performance
Facilitate periodic business health reviews
Translate account performance data into clear narratives and actionable insight
Stay current on digital advertising and local marketing trends
Be accountable for retaining clients and identifying/addressing churn risks
Collaborate cross-functionally with sales, creative, operation and media
Track and maintain accurate account records, forecasting, and pipeline
Represent Local Hero with professionalism and empathy

Requirements

What you’ll need

2-4 years of experience in account management or client success in a digital marketing or related environment
Bachelor’s degree in marketing, Business, Communications, or related field
Proven track record of retaining and growing client accounts
Strong communication and presentation skills with ability to influence stakeholders at all levels
Experience building and managing client pipelines with a structured, deadline-driven approach
Comfort interpreting and presenting media/performance metrics (impressions, CTR, clicks, CPC, etc.)
Highly organized with exceptional follow-through and attention to detail
Ability to manage multiple accounts simultaneously without dropping the ball

Benefits

Comp & perks

Remote work available with the possibility of onsite or hybrid if in commuting distance of our Boulder, CO office
Time off is as important as hard work! Salaried employees are on a Flex PTO plan
Generous holidays including a reduced schedule between Christmas and New Year’s
We make sure our team is well cared for with strong health plans - We even cover our employees' dental and vision premiums
Access to Flexible Spending Accounts
Plan Matching traditional and Roth 401k
Employee Assistance Program
Supplemental tenure-based leave: self-care and family first
Life Insurance
Legal Assistance plan
Pet Insurance discount through the ASPCA
A killer culture with team members who have your back! In-person and virtual connection points for culture building and team members who have your back!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementclient successdigital marketingmedia metricsperformance metricsimpressionsCTRclicksCPCpipeline management

Soft Skills

communication skillspresentation skillsinfluencing stakeholdersorganizational skillsattention to detailfollow-throughrelationship buildingcollaborationempathydeadline-driven approach

Certifications

Bachelor’s degree in marketingBachelor’s degree in BusinessBachelor’s degree in Communications