LoanPro

Recruitment

• Own the submittal process for Technology Department hires.
• Serve as the primary point of contact for Technology candidates and hiring agencies regarding travel, interview details, and status updates.
• Administer and maintain the HRIS, ensuring data integrity and that all candidate records are up-to-date.
• Assist Talent Acquisition Specialist in building pipelines by posting jobs to various boards and performing initial resume screens for high-volume roles.
• Facilitate the transition from "Candidate" to "Employee" by coordinating background checks, preparing offer letters, and organizing New Hire Orientation.
• Monitor and update social media recruitment profile (LinkedIn) to ensure the LoanPro employer brand is accurately represented.
• Maintain high levels of confidentiality and ensure all hiring documentation meets legal and ethical compliance standards.
• Onboard and offboard contractors successfully, efficiently and securely and ensure accounts are moved correctly.
• Facilitate the hiring of local and foreign contractors.
• Compose a variety of correspondences including inter-office communications, policies, notices, forms, letters, memoranda, and other materials as needed/directed.
• Partner with IT and Finance to ensure new hire equipment is ready prior to start dates.
• Provide logistical support for onsite employee visits, career fairs, and internal culture-building events.
• Assist with onsite visitor management for candidates interviewing at the office.
• Proactively identify bottlenecks in the interview process and suggest workflow improvements.

Talent Acquisition Coordinator

Engineering Manager

• Takes ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product
• Effectively communicate cross-functionally with teams, departments, and various stakeholders
• Accurately recognize project requirements, coordinate resources, and direct projects in the right direction to achieve completion according to defined timelines and quality standards
• Negotiate requirements with product, business and the teams they represent
• Understand complex technical development concepts, software tools and technologies, strong database concepts and designing techniques, staying relevant in the software development practice
• Effectively and efficiently identify and solve problems in coding, testing, and deployment
• Maintain a vast knowledge of different software systems, client/server architectures and various compatibility requirements
• Conduct technical interviews, review code challenges, hire, and train new hires
• Build the software development teams by sponsoring Software Engineers, mentoring, participating in technical sessions and making sure the work is distributed appropriately
• Delegate technical responsibilities and monitor the progress of projects
• Work closely with Tech Leads during all phases of the development lifecycle
• Review all work produced by the development teams to ensure code and processes produced are scalable and meet company standards
• An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at managers discretion and in accordance with company hybrid policy.
• Create and maintain an open, transparent, and progressive work culture/environment with the team to overcome challenges, failures, and successes
• Work with team members and cross-functionally with departments on resolving technical issues including software system design and maintenance
• Guide and consult with Technical Leads and team members to evaluate software/hardware interfaces and develop specifications and performance enhancements
• Conduct annual and ad hoc 1 on 1 performance reviews for Technical Leads and other team members
• Consult with Technical Leads to determine tool selections, programming languages, tech stacks, etc.
• Exploratory programming. Design, code and test new ideas, refactors or proof of concepts
• Direct system testing and validation procedures, software programming and documentation development for teams
• Maintain up-to-date knowledge of industry trends, new developments, and best practices and processes. Keep a pulse on the software landscape
• Impart technical sessions to disseminate acquired knowledge
• Communicate progress reports and deliver presentations to relevant stakeholders
• Provide technical direction for development, design and systems integration to teams
• Ensure that there are technical procedures, documentations and standard policies in place, and reviewed on a regular basis.
• Make decisions on which solutions to implement when complicated technical problems arise
• Assign teams/team members specific tasks to achieve completion of assigned projects according to defined timelines and quality standards
• Occasionally analyze code for weaknesses and errors, and present detailed plans to team members to improve/resolve them
• Interview, coach, train, and onboard new team members or ensure that they are onboarded correctly
• Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

• Responsible for leading engineering teams that design, build, and scale the core Loan management and servicing platform.
• Define strategy, priorities, and execution plans for engineering teams working on the Loans product line.
• Partner with the Product to set roadmaps, balance innovation with stability, and ensure product-market fit.
• Hire, mentor, and grow engineering managers, technical leads and senior engineers.
• Ensure Loans & core lending platforms are scalable, resilient, and extensible for future growth.
• Define and track KPIs (system reliability, velocity, customer satisfaction, compliance adherence).
• Drive initiatives to improve engineering processes, CI/CD pipelines, developer productivity, and overall team effectiveness.

Director of Software Engineering, Core Lending

Product Marketing

• Develop and drive comprehensive Go-To-Market plans for major product releases and new features.
• Become the internal authority on LoanPro’s technical capabilities, customer personas, and the Fintech landscape.
• Create and oversee high-leverage assets including white papers, pitch decks, website copy, and case studies that clearly articulate ROI and business value.
• Partner with Sales Enablement to deliver deep-dive training sessions. Ensure the sales team can speak fluently about our differentiators.
• Lead the charge on competitive research. Monitor competitor movements, analyze their messaging, and produce "battle cards" to help our sales team depose legacy infrastructure.
• Collaborate with revenue leaders to build ROI calculators and business cases that prove the economic impact of LoanPro to C-level prospects.
• Conduct client interviews and win/loss analysis to refine messaging and feed insights back to the Product team.
• Act as a mentor to junior team members, setting the standard for quality, grit, and execution speed.
• An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at the manager's discretion and in accordance with company hybrid policy.

Senior Product Marketing Manager

Marketing

• Responsible for coordinating with other marketing and sales professionals to implement innovative campaigns for branding and product launches
• Research target audiences, record and track data from campaign results
• Collaborate on company social media channels to ensure brand uniformity
• Plan and execute various marketing projects under the direction of the Director of Integrated Marketing
• Assist with planning, execution, tracking and follow-up of various campaigns
• Research Third Party Conference opportunities
• Identify new and creative campaign and swag ideas
• Ensure the Director of Integrated Marketing and the team is on track with project completion and OKRs
• Explore, draft, and submit Third Party Awards/Presentations for LoanPro
• Research new and effective marketing vehicles and implement best practices
• Collaborate with Product Marketing on content for external channels
• Attain approval on campaigns prior to planning and execution
• Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profit
• Take ownership of deep learning about our software, its functions, and how it fulfills our customers' needs
• Cultivate new business relationships, maintain existing business relationships with customers and partners

Field Marketing Specialist

Frontend Engineer

• Supporting the Marketing team in the execution and maintenance of LoanPro’s web properties
• Focusing on turning design mockups into functional web pages
• Managing content updates within our Headless CMS
• Ensuring high code quality through rigorous QA
• Taking ownership of deep learning about our software and its functions
• Translating UI/UX design wireframes into high-quality code (HTML, CSS, SCSS, JS)
• Managing and updating content via our Headless CMS (Strapi)
• Conducting routine QA testing across browsers and devices to identify bugs
• Quickly turnaround requests for landing pages, email templates, and web assets
• Assisting in maintaining technical documentation for code, APIs, and development processes
• Assisting in implementing A/B tests and tracking scripts (GTM/GA4) to support the conversion rate optimization process
• Working closely with designers to bridge the gap between graphical design and technical implementation
• Onsite work to collaborate with other team members, with remote work at manager's discretion

Junior Web Developer

• Product Mastery: Takes ownership of deep learning about our software, its functions, how it fulfills our customers' needs, and how they use the product. You must become a product expert.
• Asset Creation: Draft, design, and refine high-impact sales and marketing assets, including one-pagers, slide decks, case studies, and eBooks.
• Competitive Intelligence: Conduct ongoing market research and competitive analysis to keep the sales team armed with the latest intel on the landscape.
• Sales Enablement Support: Collaborate with the sales enablement team to organize training materials and ensure the sales organization has access to the most current product positioning.
• Launch Coordination: Assist in the execution of go-to-market (GTM) plans for new feature releases and product launches, managing timelines and deliverables.
• Value Messaging: Learn and apply LoanPro’s value-based messaging framework to all written content, ensuring consistency across channels.
• Data & ROI Support: Assist in the data gathering and "value engineering" process to help build ROI calculators and business cases for prospects.
• Cross-Functional Collaboration: Act as a liaison between the marketing, product, and sales teams to gather feedback and ensure alignment.
• Onsite Collaboration: An essential function of this role requires onsite work to collaborate with other team members.

Junior Product Marketing Specialist

• Responsible for driving growth through existing customer base and partner ecosystem
• Lead the strategy for customer engagement, retention, and advocacy
• Design and execute joint go-to-market (GTM) campaigns with strategic partners to generate leads
• Create robust partner enablement assets
• Serve as the marketing counterpart to Partnerships/Alliances team
• Lead strategy for partner-focused events and sponsorships
• Develop end-to-end customer lifecycle marketing strategies
• Build and scale a world-class customer advocacy program
• Oversee 'Voice of the Customer' in marketing.

Director of Partnership Marketing

Performance Marketing

• Responsible for strategizing, executing, and optimizing multi-channel marketing campaigns that target specific high-value accounts.
• Oversee 1:1, 1:Few, and 1:Many campaigns across digital, direct mail, and event channels.
• Plan and assist in executing integrated ABM campaigns across multiple channels (email, LinkedIn/social, direct mail, digital advertising, and webinars).
• Collaborate weekly with Account Executives (AEs) and Account Development Reps (ADRs) to define target account lists, align on campaign themes, and coordinate follow-up plays.
• Create highly tailored messaging and content strategies for specific verticals or individual strategic accounts to increase relevance and conversion.
• Leverage data and CRM insights to identify in-market accounts and prioritize marketing spend.
• Analyze campaign performance against KPIs (account engagement, pipeline generation, meeting conversion) and report results to the Director of Integrated Marketing.
• Partner with Product Marketing and Content teams to repurpose and customize assets (case studies, white papers) for specific account segments.
• Manage the budget for specific ABM initiatives, ensuring efficient allocation of resources across account specific spending strategies.
• Maintain and optimize the ABM tech stack to ensure data hygiene and effective workflow automation.
• Stay current on ABM trends, lending industry news, and competitor activities to refine strategies.