Special Loans Administrator II

LoanCare

Special Loans Administrator II responsible for reviewing and processing Special Loans at LoanCare. Requires strong mortgage servicing experience and ability to meet tight deadlines.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage servicing with a focus on Special Loans, including the ability to process various loan requests and perform manual calculations accurately. Strong communication and organizational skills are essential for responding to client inquiries and managing multiple tasks effectively.

Highest-signal resume keywords

Mortgage Servicing ExperienceKnowledge of Black Knight SystemsHELOC KnowledgeStrong Verbal and Written CommunicationAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Special Loans ProcessingManual CalculationsSubordinationsEasementsPartial ReleasesAssumptionsARMsBuydownsBalloonsMultitasking

Soft Skills

Strong Communication SkillsAbility to Work IndependentlyHigh Level of OrganizationAdaptability to Change

Tools & Technologies

Microsoft OfficeSpecial Loans Workstations

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Special LoansMortgage ServicingSCRA

About the role

Key responsibilities & impact

Review and evaluate requests regarding Special Loans functions while following required investor and/or client procedures
Obtain and review information needed to process subordinations, easements, partial releases, assumptions, ARMs, buydowns, balloons, and other requests pertaining to the Special Loans area
Respond to internal/external clients and/or borrowers regarding Special Loans requests
Provide assistance to Special Loans Administrator I as needed
Accurately handle manual calculations
Complete tasks within required timeframes and standards
All other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent required
2-4 years of mortgage servicing experience with emphasis on special loans preferred
Knowledge of Black Knight mortgage servicing systems preferred
Knowledge of HELOC, SCRA, or Special Loans workstations preferred
Strong verbal and written communication skills
Ability to work independently and multitask while maintaining a high level of organization
Ability to adapt to change productively
Analytical and problem-solving skills
Proficient with Microsoft Office products

Benefits

Comp & perks

Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.