Underwriting Support Specialist

LoanCare

Underwriting Support Specialist at LoanCare collaborating with clients and teams for successful outcomes. Handling quality control audits and managing loss mitigation processes.

Posted 6/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $38 per hourWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Attend and participate in all team meetings
Perform Quality Control audits on each staff member monthly
Monitor the loss mitigation pipeline and identify any gaps in our review
Review foreclosure sale date report and ensure all files with FC sale dates are addressed
Ensure daily reports are pulled and available to management
Answer inbound phone calls, return voicemails, escalations, and all other requests within 24 hours from receipt
Handle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys
Assist with new hire training, including audit of all files during initial training period
Able to train and underwrite to all investor guidelines
Able to react to change productively and handle other essential tasks as assigned

Requirements

What you’ll need

High School Diploma or equivalent required.
3 years Collections, Loss Mitigation, or other mortgage banking, mortgage servicing or real estate related experience
Proficient in all Loss Mitigation workout types and all agency (FHA, VA, FNMA, FHLMC) guidelines
Proficient in MS Office Windows, MS Word, MS Excel, MS Outlook
LPS/MSP experience
Ability to work independently in a fast-paced environment as well as part of a team and focus on results
Ability to multi-task
Ability to structure a workout that serves the best interests of the homeowner/investor/insurer/client

Benefits

Comp & perks

Optional medical, dental, vision, life, and disability insurance
Paid holidays, vacation, and sick leave
Fidelity National Financial matching 401(k) and employee stock purchase plans
Access to mental health resources, including free Calm memberships
Discounts on gym memberships, pet insurance, and employee purchasing programs
Access to a tuition reimbursement program that supports continued education and professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CollectionsLoss MitigationMortgage BankingMortgage ServicingProficient in Loss Mitigation workout typesFHA guidelinesVA guidelinesFNMA guidelinesFHLMC guidelinesUnderwriting

Soft Skills

CommunicationTeamworkIndependenceMulti-taskingAdaptabilityTrainingQuality ControlProblem-solvingAttention to detailCustomer service

Certifications

High School Diploma