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About the role
Key responsibilities & impact- Prepare mortgage insurance claims on assigned agency or investor-acquired properties.
- Complete reconciliation of all advances to be included in the claim.
- Validate all the necessary supporting documents needed for the claim.
- Maintain clear records and reports for management regarding daily production.
- Assist with updating appropriate workstations for claim payments.
- Follow up and track payment of filed claims.
- Conduct miscellaneous research to complete daily tasks.
- Complete tasks queue and notate internal system accordingly
- All other duties as assigned.
Requirements
What you’ll need- High School Diploma or equivalent required.
- 6 months to 1 year of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
- Ability to manage time and priorities wisely.
- Ability to make sound decisions and resolve issues.
- Ability to work independently and effectively meet deadlines.
- Ability to communicate effectively in writing, in person, and by telephone.
- Ability to use Microsoft Office applications, specifically Excel and Word.
- Ability to maintain strict confidentiality.
Benefits
Comp & perks- Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
- Time Off: Paid holidays, vacation, and sick leave
- Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
- Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Employee Recognition: Programs that celebrate achievements and milestones
- Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage insurance claimsreconciliationdocument validationrecord keepingtask management
Soft Skills
time managementdecision makingproblem solvingindependenceeffective communication
Certifications
High School Diploma
