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Ecommerce Executive
Loaf (Loaf.com)Ecommerce Executive managing website content and improving online customer experiences for Loaf. Coordinating launches, optimising conversion, and collaborating with multiple teams.
About the role
Key responsibilities & impact- Own the delivery of website content for seasonal campaigns and new product launches
- Coordinate with Marketing, Creative, Photography and Product teams to ensure launches are delivered on time and to the highest standard
- Manage critical paths, ensuring content, assets and product data are accurate and ready for launch
- Manage the website helpdesk, resolving content and user experience requests efficiently
- Conduct regular site reviews to identify opportunities to improve content, navigation and customer journeys
- Gather feedback from Stores, Trade and Customer Experience teams to continually enhance the website
- Monitor website performance, sales and key trading metrics
- Attend weekly trading meetings and help identify opportunities to improve conversion and revenue
- Help maintain and improve on-site SEO through content optimisation
- Collaborate with our internal technology team and external development partners to deliver website improvements
- Support testing and deployment of UX and technical enhancements
- Work with the Web Product Executive to investigate and resolve bugs and website issues
Requirements
What you’ll need- 2+ years' experience in an ecommerce retail role
- Experience across website content management, trading, CRO and SEO
- A customer-first mindset and exceptional attention to detail
- Strong organisational skills with the ability to manage multiple projects and deadlines
- Analytical and commercially minded, with confidence interpreting data and spotting opportunities
- Naturally curious, collaborative and proactive
- A problem-solver who enjoys identifying issues and finding practical solutions
- Comfortable working in a fast-paced, entrepreneurial environment
Benefits
Comp & perks- 25 days holiday, increasing by 1 day each year for 3 years, plus 8 days for bank holidays
- Enhanced family leave policy
- Staff and friends and family discount scheme
- Healthcare cash plan
- EAP programme
- Shopping discounts
- Cycle to work scheme
- Half a day for Christmas shopping
- Life Assurance - 4 times annual salary
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
website content managementconversion rate optimization (CRO)search engine optimization (SEO)data analysisproject management
Soft Skills
customer-first mindsetattention to detailstrong organizational skillsanalytical thinkingcollaborationproactive problem-solving