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LoadUp

Inside Sales Representative

LoadUp

Inside Sales Representative connecting customers with LoadUp's on-demand home services. Guiding customers through booking via phone, email, chat, and text.

Posted 6/26/2026full-timeNorth Atlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Become a knowledgeable ambassador for LoadUp—learn our services and pricing so you can confidently guide customers through their options.
  • Deliver friendly, helpful service to every customer and prospect—your communication skills and positive attitude will make a real impact.
  • Follow clear, proven sales processes including using call scripts, updating lead and sales activity in our CRM, and managing your pipeline effectively.
  • Learn and master LoadUp’s internal software to help track orders and stay up to date on driver activity.
  • Support customers through every step of the sales process, from first conversation to final scheduling.
  • Respond quickly and professionally to inbound calls, chats, and texts from customers and prospects.
  • Stay engaged with leads by following up through calls, emails, and text messages to answer questions and close the sale.
  • Work one of our three available shifts, with the unique flexibility to work completely remotely from home during weekend shifts.

Requirements

What you’ll need
  • Local Candidate – You are currently located in the North Atlanta area and are comfortable commuting to the office for your weekday shifts.
  • People-Oriented – You enjoy connecting with others, communicating clearly, and staying organized—even when juggling multiple tasks in a fast-paced environment.
  • Goal-Driven – You’re motivated to succeed, love working toward targets, and enjoy the challenge of helping customers find the right solution.
  • Eager to Learn – You take pride in your work, stay curious, and want to grow your skills while solving real customer problems.
  • Creative Problem-Solver – You think on your feet, offer thoughtful solutions, and stay focused on delivering the best outcome for each customer.
  • Confident Communicator – You don’t get discouraged by objections—you see them as opportunities to build trust and guide the conversation forward.

Benefits

Comp & perks
  • Health & Wellness Coverage – We've got you covered with Medical, Dental, Vision, and Life Insurance.
  • Flexible Spending & Savings – Choose between an FSA or HSA to manage your health expenses your way.
  • Generous Paid Time Off – Take the time you need to rest, recharge, or explore life outside of work.
  • 401(k) with 5% Company Match – Start building your future now—we'll help you save for it.
  • Employee Recognition Program – Get rewarded and celebrated for your hard work and contributions.
  • Monthly Stipends – Receive extra support for things you need or enjoy.
  • Referral Bonuses – Know someone great? Get rewarded for helping them join the team.
  • Career Growth Opportunities – Whether you're just starting out or looking to level up, we invest in your development.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillspositive attitudepeople-orientedgoal-driveneager to learncreative problem-solverconfident communicatororganizational skills