IT Support

• Administer and support Microsoft 365 services, including user accounts, permissions, and security settings.
• Manage end-user devices across the organization using a modern MDM platform.
• Provide Tier 1–2 technical support for macOS and iOS systems, business applications, and network connectivity.
• Maintain IT documentation, asset inventories, and internal workflows.
• Support internal virtualization workflows and assist with system setup for staff.
• Coordinate with external service providers to resolve advanced issues.
• Contribute to the ongoing improvement and security of internal IT operations.

Senior IT Support, Systems Administrator

Returned Goods Credit Specialist

Senior Help Desk Engineer

IT Manager – Tier 2

Senior Systems Support Specialist

IT Support Specialist, L1