Senior Manager, Enterprise Incident Management
PayPal
ServiceNowTableau
Treasury Settlements Analyst
LMAX Group
full-time
Posted on:
Origin: • 🇬🇮 Gibraltar
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ServiceNowVault
About the role
- Ensure timely and secure processing of digital asset and fiat settlements
- Ensure daily fulfilment of both crypto and fiat settlement, identifying and flagging any defaulting parties
- Deliver crypto settlements within 1 hour of the designated cut off (up to 10pm) and manage fiat settlements throughout the day in line with SLAs
- Proactively monitor intraday exposure to counterparties and trading members and work cross-functionally to ensure settlement obligations are met
- Maintain strong working relationships with banks and act as key operational contact for payment and settlement matters
- Monitor end-to-end payment flows, identify anomalies, and implement corrective actions
- Provide reporting and root cause analysis on recurring payment issues to support operational improvements
- Work closely with treasury, broker operations, and technology teams to resolve settlement issues
- Coordinate and approve vault visits and maintain the Authorised Vault Personnel register
- Oversee ServiceNow tickets related to digital asset/audit and asset management, ensuring follow-up and resolution
- Approve cryptocurrency withdrawals across in-house and third-party custody platforms following strict security procedures
- Authorise fiat payments through various banking platforms, ensuring timely delivery of client funds and accurate record-keeping
- Ensure settlement activities align with operational risk frameworks and escalate issues for investigation and control enhancements
- Collaborate with the compliance team to monitor crypto and fiat transactions
Requirements
- Solid experience in financial operations, settlements, and transaction monitoring within the crypto, fintech, or banking sector
- In-depth knowledge of crypto custody processes, banking operations, and asset settlement cycles
- Strong understanding of AML/CTF principles, risk-based transaction analysis, and fraud detection frameworks
- Proficiency with monitoring tools, banking platforms, custody systems, and ServiceNow
- Exceptional attention to detail, high risk awareness, and the ability to remain calm under pressure
- Excellent communication skills and an ability to collaborate effectively across multiple departments and time zones
