Senior Manager, Confirmations and Controls

Lloyds Banking Group

Senior Manager leading Confirmations & Controls within Markets Operations for Lloyds Banking Group. Focusing on operational excellence and innovation in a regulated financial services environment.

Posted 7/9/2026full-timeEdinburgh • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Lead Confirmations activities across Global Markets products, ensuring strong operational performance, control effectiveness and service delivery
Be responsible for settlement control processes, ensuring issues, exceptions and risks are identified, managed and resolved effectively
Support governance and accountability for critical Markets Settlements processes, helping to maintain a robust control environment and strong customer outcomes
Contribute to the management of operational incidents and service recovery activity to minimise customer and business impact
Lead the ongoing optimisation of controls, reconciliations and operational processes through the use of automation tools, including Xceptor, alongside emerging technologies such as Digital Assets and AI
Find opportunities to improve efficiency, accuracy and control effectiveness through automation and process enhancement
Partner with technology teams to define and deliver system enhancements that improve efficiency, strengthen controls and reduce operational risk
Partner with stakeholders to deliver strategic change initiatives, including international operating model developments, platform migrations and broader Markets transformation programmes
Provide operational leadership and subject matter expertise across business change activity
Represent Markets Operations within governance forums, committees and senior leadership discussions
Build and develop high-performing teams, creating an inclusive environment where colleagues can thrive
Coach and support colleagues to maximise performance, capability and career development
Lead workforce planning and capability development to meet current and future business needs
Drive a culture of accountability, continuous improvement and innovation

Requirements

What you’ll need

Extensive experience leading Markets Operations, Treasury Operations or Capital Markets Operations teams within a regulated financial services environment (5+ years)
Deep expertise in operational controls, settlements, confirmations or post-trade processes, alongside a strong understanding of operational risk, governance and control frameworks (5+ years)
A proven track record of delivering automation, process improvement and business transformation initiatives within complex financial services organisations (5+ years)
Deep knowledge of Global Markets products and supporting operational processes
The ability to build trusted relationships, influence decision-making and engage effectively with senior leaders across Front Office, Operations, Technology, Risk and Change functions
A track record of developing high-performing teams and leading colleagues through change
Broad knowledge of the Global Markets and Treasury operating environment, including regulatory and market developments
A passion for innovation and emerging technologies, including AI and automation

Benefits

Comp & perks

A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Operational Risk ManagementSettlements ProcessesConfirmations ProcessesPost-Trade ProcessesBusiness TransformationGovernance FrameworksProcess EnhancementFinancial Services RegulationsGlobal Markets KnowledgeTreasury Operations

Soft Skills

Relationship BuildingInfluencing Decision-MakingCoaching and MentoringContinuous Improvement MindsetCultural Leadership