Growth and Transformation Manager – Unsecured Lending

Lloyds Banking Group

Growth and Transformation Manager influencing personal loans sector in the UK. Driving growth and innovation while enhancing customer experiences.

Posted 7/9/2026full-timeManchester • 🇬🇧 United KingdomMid-LevelSenior💰 £61,344 - £68,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing strategic roadmaps and propositions that enhance customer outcomes and drive commercial growth. Proficient in leveraging technology and data, including AI-led solutions, to inform business transformation initiatives.

Highest-signal resume keywords

Strategy DevelopmentConsumer Insight CapabilityProduct Transformation InitiativesStakeholder ManagementData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Market Dynamics EvaluationProposition DevelopmentBusiness TransformationCommercial Outcomes AnalysisCustomer Demand Analysis

Soft Skills

Communication SkillsInfluencing SkillsRelationship Building

Tools & Technologies

AI-Led SolutionsData Analytics

Industry Keywords

Personal LoansGrowth StrategyCustomer OutcomesCommercial Value

About the role

Key responsibilities & impact

Help shape the future of one of the UK's leading Personal Loans businesses, influencing how millions of customers access and manage borrowing while driving the next phase of growth and transformation.
Define how the Personal Loans business evolves over the coming years.
Help shape a long-term strategic roadmap for growth, developing new propositions and initiatives that deliver commercial value while improving customer outcomes.
Work closely with product, pricing and platform teams, turn customer insight, market intelligence and emerging technology trends into opportunities.

Requirements

What you’ll need

3+ years' experience in strategy, commercial, proposition or growth-focused roles, evaluating market dynamics, customer demand and commercial outcomes to shape recommendations and business direction.
Strong consumer insight capability, with the ability to translate customer needs into product, proposition or growth strategies.
Experience developing and delivering product, proposition or business transformation initiatives that drive commercial and customer outcomes.
Experience leveraging technology and data as business enablers, including exposure to AI-led solutions or transformation programmes.
Strong stakeholder management, communication and influencing skills, with the ability to build relationships and drive decision-making across large, complex organisations.

Benefits

Comp & perks

A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can tailor to your lifestyle, such as discounted shopping
30 days’ holiday, plus bank holidays
A range of wellbeing initiatives and generous parental leave policies