Lab Product Owner

Lloyds Banking Group

Lab Product Owner leading the establishment of a new Lab in Lloyds Wealth with a focus on enhancing client experiences. Responsible for strategy, team management, and overseeing product delivery.

Posted 6/5/2026full-timeEdinburgh • 🇬🇧 United KingdomMid-LevelSenior💰 £106,565 - £125,370 per yearWebsite

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Hard Skills

Product Ownerbacklog managementperformance managementresource planningbudget managementcustomer journey managementdelivery team leadershipchange managementtechnology understandingadvice tools

Soft Skills

leadershipcommunicationcollaborationstrategic visionaccountabilitycultural settingprioritizationteam managementstakeholder engagementproblem-solving

Tools & Technologies

Client Relationship Management (CRM)digital technologyWealth Management toolsLab Engineering toolsperformance tracking systemscollaboration platformsproject management toolsbudgeting softwareresource management systemscustomer experience platforms

Industry Keywords

Wealth Managementcustomer experience strategymulti-location deliverytechnology changecommercial changecustomer benefits realizationproduct teamssafely go faster culturejourney managementcollaborator engagement

About the role

Key responsibilities & impact

Lead ing the establishment of a new Lab
Creating and managing the experience strategy for the new Lloyds Wealth experience
Providing direction and vision to product owners
Ensuring all Product Owners, Customer Journey Managers, Engineering Leads and Senior Integrators understand the priorities
Being accountable for the Journey Management
Working with the Lab Engineering Lead to ensuring the Lab has sufficient skills, knowledge and capacity to deliver
Being accountable for performance against the Platform and CIO Lab level key results
Setting the culture for the teams associated with the Lab.
Drive the culture of “safely go faster” for all the product teams

Requirements

What you’ll need

Demonstrate a strong understanding of Wealth Management and Advice (minimum 5 years experience)
5+ years Product Owner experience
Leading and being responsible for a backlog where you’ve made priority decisions and have been able to explain these across a variety of changes
Experience supervising the benefits through realisation across customer, commercial and technology change
Demonstrable experience of working closely with collaborators up to director level
Leading all aspects of a delivery team that is multi-location UK and India.
Experience to plan and run resources and budgets
Understanding of technology, particularly advice tools, Client Relationship Management (CRM), and digital technology

Benefits

Comp & perks

We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working
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