Lloyds Banking Group

Assistant Manager – Portfolio Office

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: Edinburgh • United Kingdom

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Salary

💰 £44,901 - £49,890 per year

About the role

  • Use AI-enabled tools and data analysis to identify root causes, surface improvement opportunities, and implement measurable, sustainable change through automation.
  • Act as the primary Front Door interface with Labs and delivery teams.
  • Assess incoming requests and initiatives through a strategic lens, considering platform priorities, data issues, dependencies, and organisational objectives.
  • Key lead in complex and cross lab requests.
  • Review customer satisfaction feedback and insight data.
  • Identify recurring themes, trends, and areas of concern or opportunity.
  • Communicate with clarity, confidence and structure, tailoring messages to different audiences.
  • Lead or facilitate lab surgeries, presenting work with clear business, data, and strategic context.
  • Collaborate across the team on activities and initiatives to develop our team culture.

Requirements

  • Influencing & Stakeholder engagement
  • Experience acting as a primary point of contact between teams or functions
  • Influencing priorities and outcomes
  • Ability to work with stakeholders of varying seniority
  • Analytical mindset with practical application
  • Using data, insight, or information to identify themes, trends, or issues
  • Ability to join the dots and summarise the story, not just produce data
  • Demand, prioritisation, or portfolio‑style experience
  • Strong written communication
  • Experience with AI, automation, or continuous improvement
  • Self‑starter / ownership signals
  • Taking initiative, owning processes, or driving work forward without heavy direction
  • Comfortable operating in a fast‑paced or evolving environment
Benefits
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 28 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisautomationAI-enabled toolscontinuous improvementanalytical mindsetportfolio managementdata insighttrend identificationissue identification
Soft Skills
influencingstakeholder engagementcommunicationcollaborationinitiativeownershipadaptabilityclaritystrategic thinking