Card Schemes Manager – Visa, Mastercard
Lloyds Banking Group
full-time
Posted on:
Location Type: Hybrid
Location: Chester • United Kingdom
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Salary
💰 £40,824 - £45,360 per year
About the role
- Acting as a day‑to‑day point of contact for scheme‑related queries, providing operational and SME support to internal teams.
- Managing scheme communications, including ownership of the shared scheme mailbox and triage of scheme bulletins, announcements, and updates.
- Supporting live card products and scheme services, including product set‑up, change activity, and ongoing BAU support.
- Assisting with the monitoring of scheme fees and charges, helping to identify trends, issues, and improvement opportunities in partnership with Finance and colleagues.
- Supporting Commercial Cards activity and scheme forums where required, contributing coordination and scheme insight.
- Assisting with scheme change, compliance, and coordination activity, working with Legal, Finance, and other stakeholders as appropriate.
- Contributing to the continuous improvement of scheme processes, controls, and ways of working, including opportunities for simplification and automation.
Requirements
- Confidence communicating clearly with a range of internal stakeholders
- A structured approach to managing queries, information, and day‑to‑day activity
- A collaborative mindset and willingness to learn and develop scheme knowledge
- An interest in cards, payments, or supplier‑facing roles
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcollaborationstructured approachproblem-solvingcoordinationoperational supportcontinuous improvementtrend analysisstakeholder managementwillingness to learn