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Lloyds Banking Group

Personal Assistant

Lloyds Banking Group

. You'll provide full secretarial and administrative support and play a crucial part in organising their activities to enable them to maximise their contribution to the Group.

Posted 4/9/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSenior💰 £30,201 - £31,790 per yearWebsite

About the role

Key responsibilities & impact
  • You'll provide full secretarial and administrative support and play a crucial part in organising their activities to enable them to maximise their contribution to the Group.
  • Develop and maintain a knowledge of the business to support business understanding and ensure support is as effective as possible.
  • Diary management – coordinate diaries for optimum time effectiveness, planning and prioritising against fast-paced schedules.
  • Effective management of incoming queries – using initiative and judgement to determine priorities and actions.
  • Undertake wide range of support activities, including such tasks as expenses, system approvals, Workday tasks, holiday tracking, resolving IT issues, Recruitment processes.
  • Arranging travel requirements – adjusting travel where needed and reviewing team travel reports to ensure adherence to policy and budget.
  • Assist in organising internal and external meetings.
  • Be able to be flexible and shift approach to a range of different leadership styles and business processes.

Requirements

What you’ll need
  • Confidently build relationships with stakeholders, including Executives and Board members.
  • Apply judgement and discretion in complex situations.
  • Have effective written and verbal communication skills.
  • Focus on accuracy and quality of work.
  • Thrive in fast-paced environments; meets tight deadlines.
  • Are highly organised, forward-thinking, resilient, prioritises competing demands.
  • Manage sensitive information confidentiality.
  • Is proficient with Microsoft 365 suite, in particular Outlook and MS Teams.
  • Take initiative and are forward-thinking, being proactive with an ability to act autonomously and be self-driven.
  • Have a flexible and open-minded approach to work.
  • Act as a role model, demonstrably living the LBG values.

Benefits

Comp & perks
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 24 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

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Soft Skills
relationship buildingjudgementdiscretionwritten communicationverbal communicationaccuracyquality focusorganisationresilienceproactivity