FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Provide face-to-face support to customers in branches.
- Handle everyday banking tasks.
- Support customers through important moments such as bereavement or fraud concerns.
- Promote and support digital banking services.
- Connect customers with appropriate products and services.
Requirements
What you’ll need- A minimum of 12 months customer service experience.
- A people person – honesty and genuineness in helping with finances required (no previous financial services experience required)
- Ability to quickly build relationships for a fantastic customer experience.
- Passion to empathize and act with care and integrity while resolving queries.
- Commitment to delivering on promises and to going above and beyond for customers.
- A genuine teammate – collaborating closely with colleagues.
Benefits
Comp & perks- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Private medical benefit with BUPA
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
- A range of wellbeing initiatives and generous parental leave policies
- Full uniform provided
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicerelationship buildingempathyintegritycollaborationcommitmentcaregenuinenesssupportcommunication