Lloyds Banking Group

Content Designer – LBG Homes, Mortgages

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: Halifax • 🇬🇧 United Kingdom

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Salary

💰 £59,850 - £66,500 per year

Job Level

Mid-LevelSenior

About the role

  • Create engaging, readable and accessible content that gives our customers great digital experiences
  • Develop genuine empathy for people, understanding their needs, aspirations and challenges
  • Take ownership as the content expert in an agile environment
  • Think strategically about how our conversations can evolve – and spot opportunities for where they link into other experiences
  • Share expertise to help shape the overall design approach
  • Provide consistency in the way we have conversations with customers across topics and touchpoints
  • Promote and demonstrate how effective writing helps customers

Requirements

  • Experience as a content designer, UX writer or conversation designer
  • Familiarity working in a complex or regulated landscape – ideally financial services
  • A collaborative mindset ready to be a part of a busy multi-disciplinary team
  • Flexibility in writing on-brand content in multiple tones of voice
  • Confidence in writing concise, clear and consistent copy for different channels
  • The ability to influence and manage multiple stakeholders across product, risk, legal and brand teams
  • Experience using and collaborating in design platforms, such as Figma
Benefits
  • A generous pension contribution of up to 15%
  • Annual performance-related bonus scheme
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content designUX writingconversation designcopywritingagile methodologystrategic thinkingstakeholder management
Soft skills
empathycollaborationflexibilityinfluencecommunication