Lloyds Banking Group

Global Head of Talent Acquisition – Operations

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: Leeds • 🇬🇧 United Kingdom

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Job Level

Lead

About the role

  • As the Global Head of Talent Acquisition and Operations, you'll lead a high-impact, globally distributed team responsible for shaping and delivering the organisation’s end-to-end hiring strategy with the outcome of hiring and retaining the best technology, data and banking talent across the industry and driving an exceptional end-to-end candidate and hiring manager experience.
  • Oversee a blend of senior TA leaders – including those aligned to regional and functional portfolios, and also lead some critical operational leaders who deliver a set of services to our colleagues – ranging from high volume recruitment to vetting and SMCR operations.
  • In this pivotal role, you'll define the strategic direction of the global TA function, ensuring it is future-fit, insight-led, innovative and aligned with the organisation’s broader people and business priorities.
  • You'll also be accountable for embedding a culture of continuous improvement, data-driven decision-making, and exceptional candidate and hiring manager experience—while championing diversity, equity, and inclusion at every stage of the hiring journey.
  • Achieve this through: Team leadership - Provide strategic leadership to a global multi-functional team of highly skilled senior TA leaders and operational leaders, setting a clear vision for success and innovation.
  • Reinventing Talent Acquisition for the future - Define and implement a global TA strategy aligned with business growth, transformation, and workforce planning. Lead the evolution of hiring practices, integrating AI, automation, and market intelligence.
  • Stakeholder collaboration - Act as a strategic advisor to senior business leaders. Lead executive-level discussions on workforce planning, critical hiring, and organisational design.
  • External thought leadership - Maintain strong external relationships and profile to ensure LBG is always on the pulse of the talent cohorts which are strategically important to our business success.
  • Reporting, analytics and data driven insights - Building a data ecosystem that interrogates the end-to-end process from generating recruitment demand to ensuring the new hires land effectively in the business. Understanding the importance of risk, governance and data within the boundaries of a highly regulated financial services business.
  • Driving a technology roadmap - Utilising technology to blend digital and human interactions to provide the best candidate experience, whilst ensuring candidate integrity. Effectively using AI driven tools.

Requirements

  • A visionary and pragmatic leader with a proven ability in scaled talent acquisition strategy and operations.
  • Utilize external insights and experience to know what an amazing end-to-end candidate and colleague experience looks like, and you have the passion and leadership to deliver it, through balancing strategic foresight with operational rigour.
  • Understand the importance of technology, blended with the human touch to create memorable candidate and colleague interactions.
  • Commercially astute, with the confidence to influence at all levels of an organisation and the humility to listen, learn, and adapt.
  • Thrive in ambiguity, navigate change with resilience, and bring clarity to complexity.
  • Passionate about inclusive hiring and understand the power of data, technology, and storytelling in shaping strategy and delivery of operations.
  • Lead with empathy, develop others intentionally, and foster cultures where people do their best work.
Benefits
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
talent acquisition strategydata-driven decision-makingAI integrationautomationworkforce planningreportinganalyticsrisk managementgovernancefinancial services compliance
Soft skills
leadershipstrategic foresightoperational rigorinfluenceadaptabilityresilienceempathycollaborationcontinuous improvementcultural development