Client Import Analyst

Livingston International

Client Import Analyst managing customs entries, tariff databases, shipment release, rating, and compliance for Livingston’s international trade services. Supporting clients, carriers, and brokerage operations while improving accurate, efficient one-step processing.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, customs compliance, and operational efficiency. Proficient in creating and maintaining standard operating procedures and ensuring accurate shipment processing across various transportation modes.

Highest-signal resume keywords

Certified Customs Specialist (CCS)Client Relationship ManagementCustoms ComplianceDocumentation VerificationAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customs Entries CreationTariff Database ManagementEDI Release and RatingDocumentation ComplianceData Analysis

Soft Skills

Excellent Communication SkillsClient-Service OrientationOrganizational SkillsAttention to DetailTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelCommon Business Software

Certifications & Qualifications

Certified Customs Specialist (CCS)

Industry Keywords

Customs RegulationsRelease ConditionsStandard Operating ProceduresPerformance StatisticsInternal Audits

About the role

Key responsibilities & impact

Act as the primary support and day-to-day client contact for client service teams and operations
Build and maintain direct working relationships with clients and carriers
Prioritize and complete work according to client needs, customs requirements, release conditions, and Livingston standards
Create and maintain client tariff databases, system maintenance files, vendor information, and keywords
Verify documentation for release conditions, compliance, rating compliance, and free trade certificates
Create, maintain, and follow client Standard Operating Procedures and Exceptions to Standard Procedures
Ensure accurate and timely release and rating of shipments across all transportation modes
Audit work completed by Release Pool or the NSC in Air/Sea locations
Provide support, guidance, and mentoring to Release Operations members in non-Air/Sea locations
Escalate issues, return entries to release team members, and recommend corrective actions
Create customs entries using appropriate systems, vendors, and keywords
Key shipment information for EDI release, rating, and billing
Contact clients and carriers to obtain missing documentation, information, or instructions
Work with Customs and PGAs as necessary
Conduct periodic checks on tariff, valuation, and client/importer information
Conduct documented internal audits
Assist with compiling and reporting Client Service Team performance statistics
Participate in daily team operations, prioritization, scheduling, meetings, problem-solving, decision-making, and special projects
Coordinate and implement electronic data relationships to improve efficiency and one-step processing
Keep abreast of new system developments
Perform other related duties assigned by management and adhere to established policies and procedures

Requirements

What you’ll need

Minimum 3 years of related experience
High School/GED or equivalent required
Associate degree or post-secondary education preferred
Working toward or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA is required if not already obtained
Successful completion of the CCS examination is mandatory for further advancement
Excellent oral and written communication and organizational skills
Client-service-oriented interpersonal skills
Ability to handle large volumes and meet tight deadlines
Strong knowledge of company policies and procedures
Attention to detail, organization, completeness, and accuracy
Good analytical and problem-solving skills
Ability to make decisions and recommendations within authorized limitations
Excellent time-management skills
Ability to present a professional image
Knowledge of Microsoft Word and Excel
Ability to use a personal computer and common business machines/software

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits
Incentive opportunities
Professional development
Flexible, growth-oriented environment
Continuous learning opportunities
Long-term support
Accommodations available for applicants and employees with disabilities throughout the recruitment process