Senior Manager, Healthcare Digital Product
CVS Health
Job Level
SeniorLead
About the role
- Own the sustainable delivery and technical excellence of a cross‑functional product squad.
- Partner with the Product Manager to turn strategy into predictable outcomes for customers and the business.
- Drive planning, sequencing, and execution for the squad; make trade‑offs explicit and time‑box discovery/validation.
- Remove blockers fast; coordinate dependencies across teams; hold crisp, data‑driven status updates.
- Establish and evolve pragmatic agile practices to maintain sustainable pace.
- Set the engineering bar (architecture, code health, testing, observability, security); perform code and design reviews; pair and contribute code when it materially de‑risks or accelerates.
- Guide architectural decisions; keep tech debt visible and deliberately managed with the PM.
- Co‑own squad strategy with the PM: clarify problem framing, success metrics, and prioritisation; balance discovery vs. delivery; instrument features and ensure learnings flow back into roadmap decisions.
- Coach and grow engineers through regular 1:1s, feedback, and growth plans; run fair, timely performance reviews; address under‑performance and run PIPs when needed.
- Hire bar‑raising talent; partner with recruiting; design and run structured interviews; ensure excellent onboarding.
- Foster an inclusive, psychologically safe environment; promote knowledge sharing and mentorship.
- Track and publish team metrics (delivery, quality, flow, impact) and use them for continuous improvement.
- Ensure compliance with security, privacy, and regulatory standards relevant to the squad’s domain.
Requirements
- Proven experience leading product engineering teams (typically 3–5+ years EM; 7–10+ years total in software).
- Strong technical depth in our stack or adjacent technologies; able to review and contribute production code.
- Demonstrated track record of delivering outcomes through others in a sustainable way.
- Proficiency with modern delivery practices (CI/CD, trunk‑based dev, testing strategy, observability, incident management).
- Excellent communication and stakeholder management across engineering, product, design, and go‑to‑market.
- Experience operating user‑facing, high‑availability services at scale (nice to have).
- Prior hands‑on work improving activation/adoption/retention metrics with a PM/Design partner (nice to have).
- Experience building teams across multiple locations/time zones (nice to have).
