Livestock Marketing Association

Insurance Region Administrator, CSR

Livestock Marketing Association

full-time

Posted on:

Location Type: Hybrid

Location: Overland ParkKansasUnited States

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Salary

💰 $60,000 - $80,000 per year

About the role

  • Maintain and service all aspects of insurance accounts.
  • Report and monitor claims.
  • Process and manage new and renewal accounts.
  • Respond to customer inquiries promptly and professionally through phone, email, and chat.
  • Provide accurate and helpful information regarding insurance policies, coverage, and claims.
  • Assist customers in updating their policy information, including address changes and policy amendments.
  • Process customer invoices and ensure accurate billing as well as collection.
  • Collaborate with other team members to resolve complex customer issues and provide timely resolutions.
  • Maintain a high level of product knowledge to effectively address customer questions and concerns.

Requirements

  • Experience with Microsoft Office, especially Outlook, Word, and Excel
  • Property & Casualty insurance license
  • Experience in agriculture
  • Experience with AMS360 agency management system
  • Bachelor’s Degree
Benefits
  • Fully covered medical and dental insurance.
  • 401k with generous match.
  • Annual discretionary bonus and profit sharing.
  • Great work/life balance and so much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims processingaccount managementbillingcustomer servicepolicy amendmentsproduct knowledge
Soft Skills
communicationcollaborationproblem-solvingcustomer inquiry response
Certifications
Property & Casualty insurance licenseBachelor’s Degree