Insurance Region Administrator, CSR

Livestock Marketing Association

Customer Service Representative maintaining insurance accounts and providing service through direct communication. Collaborating with the Region Executive Officer to manage these accounts at Livestock Marketing Insurance Agency in Overland Park, Kansas.

Posted 4/12/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain and service all aspects of insurance accounts.
Report and monitor claims.
Process and manage new and renewal accounts.
Respond to customer inquiries promptly and professionally through phone, email, and chat.
Provide accurate and helpful information regarding insurance policies, coverage, and claims.
Assist customers in updating their policy information, including address changes and policy amendments.
Process customer invoices and ensure accurate billing as well as collection.
Collaborate with other team members to resolve complex customer issues and provide timely resolutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.

Requirements

What you’ll need

Experience with Microsoft Office, especially Outlook, Word, and Excel
Property & Casualty insurance license
Experience in agriculture
Experience with AMS360 agency management system
Bachelor’s Degree

Benefits

Comp & perks

Fully covered medical and dental insurance.
401k with generous match.
Annual discretionary bonus and profit sharing.
Great work/life balance and so much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processingaccount managementbillingcustomer servicepolicy amendmentsproduct knowledge

Soft Skills

communicationcollaborationproblem-solvingcustomer inquiry response

Certifications

Property & Casualty insurance licenseBachelor’s Degree