LiveRamp

Manager

• Partner with all members of the LiveRamp Global Services (LGS) team to ensure successful delivery of services sold by directly managing the project in partnership with the LGS practice area responsible for delivery.
• Accurately develop project and resource plans in collaboration with the client and LGS practice leads - evaluate projects to ensure they are meeting LGS standards, adhering to budgets, and meeting deadlines.
• Independently scope LGS engagements while leveraging subject matter experts (SMEs) as needed to help validate scope.
• Partner with client’s leadership to align LiveRamp’s technical roadmap with the client’s long-term data strategy, identifying new opportunities beyond the initial scope.
• Participate in or lead client meetings using a consultative approach.
• Own client relationships through project management - collaborate with customers and internal stakeholders to understand business objectives and goals.
• Provide path for escalation to the Engagement Management Lead or Engagement Director for both internal and external concerns.
• Identify challenges and develop practical recommendations to maximize customer value.
• Demonstrate a deep understanding of LiveRamp products and services.
• Provide mentorship and guidance to other team members where necessary.
• Ability to travel a few times a year.

Expert Engagement Manager, Professional Services

Account Executive

• Serve as primary relationship owner / Client POC for existing assigned accounts.
• Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team.
• Own value realization & adoption.
• Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story).
• Act as a thought partner and strategic advisor to LiveRamp's largest brands.
• Lead renewals & risk mitigation.
• Own renewal strategy and execution.
• Proactively identify risk at least 6 months in advance.
• Drive overall revenue growth.
• Identify upsell and expansion opportunities in partnership with Commercial Leads.
• Spearhead data monetization strategy to drive variable revenue growth.
• Drive adoption of LiveRamp products and services - blocking and tackling barriers to adoption and success.

Executive Account Director – Retail, CPG

Accounts Receivable

• Own an AR portfolio and execute a disciplined collections cadence, including outreach, reminders, and executive escalations when warranted.
• Lead account reconciliations for complex customers and resolve short‑pays, misapplied cash, credits, and billing discrepancies.
• Manage structured dunning cycles, payment commitments, and payment plans; document and track follow‑through to closure.
• Coordinate closely with Billing Operations, Revenue Accounting, and Sales/CSM on POs, invoice corrections, credits/rebills, refunds, and supporting documentation to accelerate payment.
• Provide analytical reports for leadership and assist in directing focus areas for collections during month end and quarter end.
• Recommend and support service suspensions for non‑payment in line with policy and customer communication standards.
• Partner with Cash Applications to clear exceptions and ensure accurate, timely application of customer remittances, including statements and remittance advice handling.
• Produce and present portfolio health reporting (aging, DSO, CEI, risk segments), provide root‑cause analysis on delinquency, and propose corrective actions.
• Support internal and external audits with evidence, logs, and control documentation (e.g., approvals, reconciliations, write‑offs, refunds).
• Maintain high data quality for customer records (contacts, remittance details, portals, tax/doc links) and proactively identify process improvements and automation opportunities.
• Contribute to and maintain SOPs/Playbooks; coach junior analysts and act as a subject‑matter expert for complex scenarios.

Senior Accounts Receivable Analyst

• Serve as primary relationship owner / Client POC for existing assigned accounts
• Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team
• Own value realization & adoption
• Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story)
• Act as a thought partner and strategic advisor to LiveRamp's largest brands
• Lead renewals & risk mitigation
• Own renewal strategy and execution
• Proactively identify risk at least 6 months in advance
• Drive overall revenue growth
• Identify upsell and expansion opportunities in partnership with Commercial Leads
• Spearhead data monetization strategy to drive variable revenue growth
• Drive adoption of LiveRamp products and services - blocking and tackling barriers to adoption and success. We love our customers and we want them to love us too.

Executive Account Director – Entertainment, Telco, Autos

Product Manager

• Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, explore constraints, rapidly ideate, and deliver thoughtful user-centered solutions.
• Distill insights from customer conversations, metrics, and research, synthesizing them into actionable improvements that balance user needs and business goals.
• Lead the end-to-end design process for product features: from user research and concept exploration to wireframes, high-fidelity prototypes, and final UI.
• Leverage generative AI tools (e.g., Figma AI, Midjourney, Galileo AI, Claude, GPT) to rapidly ideate, generate design variations, and create high-fidelity mockups.
• Create and test effective prompts and prompt-chaining strategies to achieve desired design and functional outcomes.
• Manage the product backlog, prioritize features, and ensure the on-time delivery of high-quality releases.
• Contribute to the evolution of our design system by designing scalable components and advancing shared guidelines, frameworks, and reusable patterns.
• Communicate user-centered solutions to leadership through clear storytelling that aligns stakeholders and informs decisions.

Principal Product Manager

Marketing

• Marketing Automation & Platform Administration (40%)
• Marketo administration: Configure programs, build smart campaigns, manage templates, troubleshoot automation workflows, and maintain platform health
• Campaign execution support: Build and QA email campaigns, landing pages, forms, and nurture programs in partnership with our vendor partners (Nvish)
• Integration management: Monitor and troubleshoot integrations between Marketo, Salesforce, Qualified, LeanData, and other MarTech tools
• Platform optimization: Identify opportunities to streamline workflows, improve automation efficiency, and enhance campaign performance
• Documentation: Maintain comprehensive documentation of platform configurations, processes, and best practices
• Data Quality & Governance (25%)
• Database hygiene: Monitor data quality, identify and resolve duplicates, manage data enrichment workflows (ZoomInfo), and ensure field mapping accuracy
• Compliance oversight: Support GDPR and data privacy compliance including consent management, data subject requests, and lead upload reviews
• List management: Build target lists, manage segmentation logic, validate suppression rules, and ensure campaign targeting accuracy
• Data audits: Conduct regular audits of lead lifecycle stages, field usage, and data integrity across systems
• Campaign QA & Quality Assurance (20%)
• Pre-launch QA: Review campaign builds for accuracy including segmentation logic, suppression lists, UTM parameters, form configurations, and routing rules
• Testing protocols: Test user experiences across email rendering, form submissions, landing page functionality, and chat routing
• Post-launch monitoring: Track campaign performance, monitor deliverability metrics, validate conversion tracking, and identify issues requiring troubleshooting
• Quality standards: Enforce naming conventions, folder structures, documentation requirements, and operational best practices
• Vendor & Stakeholder Coordination (10%)
• Vendor management: Serve as day-to-day liaison with Nvish (campaign execution partner), coordinating workload, reviewing deliverables, and providing feedback
• Cross-functional collaboration: Partner with Demand Gen, Sales Ops, RevOps, and other stakeholders on campaign execution, data requirements, and system enhancements
• Project coordination: Manage timelines, communicate status updates, and ensure deliverables meet quality standards and deadlines
• Reporting & Analytics Support (5%)
• Dashboard maintenance: Build and maintain operational dashboards in Salesforce and Marketo for campaign performance, funnel metrics, and data quality
• Ad hoc analysis: Support the Senior Manager with campaign performance analysis, data pulls, and reporting requests
• Performance insights: Identify trends, anomalies, and optimization opportunities in campaign data

Marketing Specialist, Digital

Operations

• Marketo administration : Configure programs, build smart campaigns, manage templates, troubleshoot automation workflows, and maintain platform health.
• Build and QA email campaigns, landing pages, forms, and nurture programs in partnership with our vendor partners (Nvish).
• Monitor and troubleshoot integrations between Marketo, Salesforce, Qualified, LeanData, and other MarTech tools.
• Identify opportunities to streamline workflows, improve automation efficiency, and enhance campaign performance.
• Maintain comprehensive documentation of platform configurations, processes, and best practices.
• Monitor data quality, identify and resolve duplicates, manage data enrichment workflows (ZoomInfo), and ensure field mapping accuracy.
• Support GDPR and data privacy compliance including consent management, data subject requests, and lead upload reviews.
• Build target lists, manage segmentation logic, validate suppression rules, and ensure campaign targeting accuracy.
• Conduct regular audits of lead lifecycle stages, field usage, and data integrity across systems.
• Review campaign builds for accuracy including segmentation logic, suppression lists, UTM parameters, form configurations, and routing rules.
• Test user experiences across email rendering, form submissions, landing page functionality, and chat routing.
• Track campaign performance, monitor deliverability metrics, validate conversion tracking, and identify issues requiring troubleshooting.
• Enforce naming conventions, folder structures, documentation requirements, and operational best practices.
• Serve as day-to-day liaison with Nvish (campaign execution partner), coordinating workload, reviewing deliverables, and providing feedback.
• Partner with Demand Gen, Sales Ops, RevOps, and other stakeholders on campaign execution, data requirements, and system enhancements.
• Manage timelines, communicate status updates, and ensure deliverables meet quality standards and deadlines.
• Build and maintain operational dashboards in Salesforce and Marketo for campaign performance, funnel metrics, and data quality.
• Support the Senior Manager with campaign performance analysis, data pulls, and reporting requests.
• Identify trends, anomalies, and optimization opportunities in campaign data.

Marketing Specialist, Operations

Backend Engineer

• Contribute to building and scaling the next-generation, AI-forward advertising technology stack.
• Own several distributed real time APIs and applications, written in Go, that service external partners.
• Help Develop robust cross-team data flows using modern streaming platforms like Redpanda.
• Continuously improve the reliability, performance, and maintainability of core production systems.

Senior Software Engineer – Backend

• Contribute to the prioritization and roadmap of Addressability products and capabilities
• Work closely with Commercial, Legal, Product and Engineering leadership
• Meet with customers to understand their needs
• Write clear, concise requirements documents, RFCs, and user stories
• Manage prioritization and trade-offs within your product area
• Ensure adherence to data ethics standards and privacy law requirements
• Analyze the competitive landscape of your product area
• Collaborate with teams to educate and drive the roll out of new products