Technical Account Manager

LiveRamp

Technical Account Manager managing onboarding and technical adoption of ad tech solutions for major brands. Building client relationships and driving technical implementations at LiveRamp.

Posted 7/21/2026full-timeSan Francisco • California, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $140,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in onboarding and technical adoption of ad tech solutions, with a strong focus on client relationship management, data integration, and troubleshooting. Capable of translating complex technical concepts for diverse audiences while driving project success and customer advocacy.

Highest-signal resume keywords

Ad Tech Ecosystem UnderstandingData Integration & APIsSQL CompetencyClient Relationship ManagementProject & Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data IntegrationREST APIsSQLData AnalyticsTroubleshootingDebuggingSolution DesignWeb TrackingData TransformationIdentity Resolution

Soft Skills

Problem-SolvingCommunicationCustomer Advocacy

Tools & Technologies

LiveRamp PlatformsSFTPMartech StackAd Tech Stack

Industry Keywords

DSPsSSPsDMPsCDPsID GraphsClean RoomsData Onboarding

Tech Stack

Tools & technologies

Distributed SystemsSQL

About the role

Key responsibilities & impact

Lead the end-to-end onboarding and technical adoption of LiveRamp’s ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions.
Build and maintain strong, consultative client relationships to align technical implementation with business objectives.
Design and execute strategic implementation plans tailored to client goals.
Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms.
Troubleshoot integration challenges and deliver scalable solutions to drive platform value.
Track customer adoption metrics and usage patterns to identify optimization opportunities.
Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs.
Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy.
Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments.
Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps.
Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success.
Translate customer feedback into actionable insights for product development and roadmap planning.
Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows.
Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences.
Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment.
Support LiveRamp’s strategic initiatives through occasional travel for client meetings, workshops, and industry events.

Requirements

What you’ll need

Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding.
Data Integration & APIs: Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes.
Web Technologies: Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack.
Data & Querying: Competency in SQL, data analytics tools, or scripting for troubleshooting and insights.
Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems.
Client Relationship Management: Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers.
Solution Design & Presentation: Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows.
Project & Account Management: Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines.
Customer Advocacy: Ability to translate customer feedback into actionable insights for product and engineering teams.

Benefits

Comp & perks

People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.