Executive Account Director

LiveRamp

Account Director responsible for customer value realization and revenue growth at LiveRamp. Collaborating with teams to identify upsell opportunities and ensure account strategy delivery.

Posted 7/15/2026full-timeNew York City • California, New York, Washington • 🇺🇸 United StatesLead💰 $125,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Value Realization and Adoption, focusing on driving revenue growth through effective account management and client engagement. Proficient in managing enterprise B2B SaaS accounts, with a strong emphasis on data analytics and collaboration solutions.

Highest-signal resume keywords

Customer Success ManagementAccount Strategy DevelopmentRenewal Strategy ExecutionData Analytics ProficiencySalesforce CRM Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementProject ManagementNegotiation SkillsQBR DraftingRisk MitigationUpselling StrategiesData MonetizationCollaboration SolutionsClean Room SolutionsEnterprise SaaS Experience

Soft Skills

Cross-Team CollaborationClient Relationship Management

Tools & Technologies

SalesforceLiveRamp

Industry Keywords

B2B SaaSData AnalyticsCloud SolutionsCollaboration Use CasesMeasurement Solutions

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own Value Realization & Adoption
Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story)
Primary Account Owner / Client POC
Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team
Leads Renewals & Risk Mitigation
Leads renewal strategy and execution
Proactively identifies risks at least 6 months in advance
Drive Overall Revenue Growth
Identify upsell and expansion opportunities for CL
Spearheads data monetization strategy to drive variable revenue growth

Requirements

What you’ll need

Minimum of 5 yrs as CSM/Account Director in a customer facing role
Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity
History of growth in seniority of roles or size of accounts preferred
Experience managing 15-20 $500k ARR+ accounts at once
Strong negotiation/project management skills.
Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side
Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases
Familiarity with Salesforce or other CRM Software
Experience drafting QBRs, executive summaries
Experience managing renewals and partnering with Sales on upsells/cross-sells

Benefits

Comp & perks

Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.