LivePerson

Senior Technical Product Manager – Analytics

LivePerson

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €9,126 per year

Job Level

Tech Stack

About the role

  • Develop and articulate a clear product vision and strategy for our end-to-end Analytics platform, ensuring it empowers customers and internal teams to gain actionable insights from Conversational Data.
  • Define, review, and prioritize features for the Analytic Studio/Builder and Report Center, focusing on an intuitive user experience for data exploration, visualization, and report scheduling.
  • Manage the product roadmap for Data Services and Data Transporter, guaranteeing the timely, accurate, and scalable ingestion and preparation of petabyte-scale conversational data streams.
  • Work closely with Data Science and Engineering teams to integrate Conversational Intelligence (AI/ML-derived insights) features directly into the core analytics products.
  • Define and track key performance indicators (KPIs) and data quality metrics for all data pipelines and analytic tools, ensuring high data reliability, freshness, and tool usage.
  • Act as the primary interface between Analytics users (internal and external) and the Data Engineering teams, translating complex data requirements into clear, technical specifications.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred).
  • 7+ years of experience in product management, with a track record of successfully launching and managing SaaS analytics and reporting products or platforms.
  • Deep understanding of data warehousing, business intelligence (BI) tools, reporting systems, high-scale data processing, event-driven architectures, and cloud infrastructure.
  • Proven ability to develop and execute product strategy for data and analytics products, prioritize features, and drive product roadmap planning in a fast-paced, agile environment.
  • Strong analytical skills, with the ability to gather and interpret data, identify trends in product usage, and make data-driven decisions.
  • Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams (e.g., Data Engineering, Data Science, Design).
  • Experience working with enterprise customers on their reporting and analytics needs and a strong customer focus, with the ability to empathize with customer data consumption pain points.
  • Passion for innovation, creativity, and solving complex data and reporting challenges to deliver impactful, self-service solutions.
Benefits
  • Additional Pension scheme: deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
  • Equipment: Internet and Mobile reimbursement
  • Development: Access to internal professional development resources.
  • Flexible Paid Time Off (PTO): Personal time off 33 days , vacation (28 days) and care days (5)
  • Paid Public Holidays.
  • Volunteering Days: Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
  • Remote-First Model: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin
  • Monthly Connection: Join our monthly connection pizza day in the office!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementSaaS analyticsreporting productsdata warehousingbusiness intelligencereporting systemshigh-scale data processingevent-driven architecturescloud infrastructuredata pipeline management
Soft Skills
analytical skillscommunication skillscollaboration skillsleadership skillsinfluencecustomer focusempathyinnovationcreativityproblem-solving
Certifications
Bachelor's degreeMBA