Learning Facilitation Analyst
Liveops, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Collaborate in executing agent certifications for your assigned program(s)
- Coordinate learning activities and resources while ensuring established best practices
- Develop and deliver content based on accepted learning principles
- Analyze class results and previous trends to adjust delivery activities
- Work closely with ART leadership and cross-functional partners
- Mentor new members of the team including contract facilitators
- Deliver certification content in an engaging manner
Requirements
- Bachelor’s Degree or equivalent years of work experience required
- 5-7 years’ experience in a project management, mentor or lead role
- 5-7 years’ experience in training (virtual experience preferred)
- Experience developing learning activities and content
- Experience working directly with internal and external partners
- Thorough knowledge of Microsoft Office suite, Salesforce, and reporting best practices
- Expert multi-tasker and able to handle impromptu changes in direction
Benefits
- Comprehensive insurance
- 401(k) match
- Flexible vacation plan
- Employee resource groups
- Wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementtraining developmentcontent deliverydata analysislearning principles
Soft Skills
mentoringcollaborationcommunicationmulti-taskingadaptability