Learning & Development Analyst

Liveops, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, Florida, Idaho, Kansas, Mississippi, Missouri, Montana, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Collaborate with an innovative, supportive, fun and people-focused team.
  • Manage specific learning program(s) where you are responsible for the design, development, and delivery of effective learning experiences.
  • Work closely with internal team members, client partners, and SMEs to translate business objectives into learning solutions.
  • Design and develop engaging instructional content using various technology and media.
  • Apply instructional design principles and adult learning theory to enhance materials.
  • Review and analyze agent performance data to identify trends and improve learning materials.
  • Participate in ongoing professional development opportunities.

Requirements

  • A Bachelor’s Degree in Education, Instructional Design, Media or relevant program or certificate.
  • Minimum 3 years’ experience designing training curricula and all corresponding program elements.
  • Ability to write effectively for a variety of audiences.
  • Excellent organizational skills and detail orientation.
  • Experience using industry standard eLearning authoring tools (i.e., Articulate Rise and Storyline, Camtasia, etc.)
  • Experience using Microsoft Office Suite.
  • A strong portfolio of learning materials.
  • Ability to design effective and interactive simulations of client systems.
  • Strong desire and ability to gather, analyze and act on data.
  • Ability to effectively plan, lead, and participate in virtual meetings.
Benefits
  • Comprehensive insurance
  • 401(k) match
  • Flexible vacation plan
  • Employee resource groups
  • Wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designadult learning theorytraining curriculum designdata analysisinteractive simulations
Soft skills
effective writingorganizational skillsdetail orientationcollaborationleadership
Certifications
Bachelor’s Degree in EducationBachelor’s Degree in Instructional DesignBachelor’s Degree in Media