Design Systems Director
Eventbrite
Developer Success Engineer
LiveKit
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $120,000 - $250,000 per year
Job Level
Mid-LevelSenior
About the role
- Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community.
- Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers.
- Collaborate and support community efforts specifically pertaining to technical issues.
- Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform.
- Collaborate closely with Sales and Partnerships teams on strategy and support them in customer conversations.
Requirements
- You are an engineer.
- You don’t mind reading more code than you write.
- You’re a natural teacher.
- You find joy in helping others learn and succeed.
- You can break down complex concepts in a way that’s easily understood by others.
- You have excellent spoken and written English.
- You enjoy learning new programming languages (quickly) and prototyping.
- You enjoy building a community of people as passionate as you about our product.
- Bonus: You’ve literally done this before.
- Bonus: You have experience working with a community of developers.
- Bonus: You have contributions to OSS.
- Bonus: You’ve built something with LiveKit.
- Bonus: In those school group projects, you did most of the work (:sigh:).
- Bonus: You’re multilingual — LiveKit has users around the world.
