LiveKit

Developer Success Engineer

LiveKit

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $196,000 - $265,000 per year

About the role

  • Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community.
  • Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers.
  • Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform.
  • Collaborate closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations.

Requirements

  • You are an engineer.
  • You don't mind reading more code than you write.
  • You're a natural teacher.
  • You find joy in helping others learn and succeed.
  • You can break down complex concepts in a way that's easily understood by others.
  • You have excellent spoken and written English.
  • You enjoy learning new programming languages (quickly) and prototyping.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
programmingbug fixingdocumentation writingtechnical guide authoringcode prototyping
Soft Skills
teachingcommunicationcollaborationproblem-solvingcustomer support