Ticketing Assistant

Live Nation Entertainment

Ticketing Assistant supporting ticketing operations for Academy Music Group’s live music venues. Managing Priority-site activity, sales reporting, allocations, and partner requirements.

Posted 8/21/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ticketing platforms and systems, with a strong focus on accurate reporting and collaboration within the Ticketing Department. Possesses excellent time management and communication skills essential for maintaining positive relationships in the live events industry.

Highest-signal resume keywords

Ticketing Platforms ExperienceMicrosoft Excel ProficiencyStrong Communication SkillsAttention to DetailTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ticketing SystemsReportingData AnalysisSales StatisticsBox Office Operations

Soft Skills

CollaborationInitiativeRelationship BuildingProfessional ConductFlexibility

Tools & Technologies

Microsoft OfficeExcelOutlook

Industry Keywords

Live Events IndustryTicketing DepartmentVenue Ticket SalesPartnership Management

About the role

Key responsibilities & impact

Assist with the day-to-day running of the Ticketing Department
Assist with all aspects of ticketing for the company
Assist with management of the Priority site and work with the partnerships team to deliver partners' requirements
Produce accurate and timely reporting
Monitor all on-sales impacting the Priority site
Produce regular allocation and presale statistics for partners and the Finance department
Collate and send venue ticket sales to relevant distribution lists
Work collaboratively with managers and colleagues
Carry out ad hoc duties as directed by management

Requirements

What you’ll need

Experience in ticketing platforms/systems and box office environment (preferred but not essential)
Proficient in Microsoft Office packages, specifically Excel and Outlook
Strong communication skills
Outstanding attention to detail
Professional conduct when handling sensitive and embargoed information
Passion and enthusiasm for the live events industry
Willingness to build positive working relationships
Ability to deliver and maintain accurate information and reporting
Ability to work to deadlines with excellent time management skills
Ability to work collaboratively alongside managers in a shared inbox
Ability to take initiative and work flexibly throughout the day
Ability to maintain good working relationships with external clients and outlets

Benefits

Comp & perks

Inclusive working environment
Support to balance work and homelife
Professional and personal development opportunities
New experiences and learning from talented colleagues
Applications encouraged regardless of gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities