Salary
💰 $56,000 - $71,000 per year
Tech Stack
CloudFirewallsPythonReact
About the role
- The Network Infrastructure Services team is looking for a highly motivated, passionate, and enthusiastic individual who is interested in providing an advanced tier of support for the Live Nation Network and IT teams in support of Live Nation-owned & operated venues and Corporate Offices across North America.
- As a Level III Network Engineer, your primary focus will be working on high level cross functional and cross organizational projects and tasks, while taking a leadership role on the team to ensure best practices are being followed and that the processes and tools being utilized are the most effective for our business.
- Take on a major role in deploying and supporting leading-edge technology to our venues that supports the development and growth of the business.
- Have direct involvement in all aspects of supporting the Live Nation/Ticketmaster Data Network Design, including: Design Configuration Documentation Implementation Maintenance Troubleshoot network issues through all layers of the OSI model, across multiple technologies. This will include ISP, route, switch, and Wi-Fi.
- Analyze network activity and network problems to discover and prevent systematic errors.
- Take a leadership role in high-level cross-functional / cross-organizational team projects.
- Collaborate with systems engineering and cloud infrastructure teams worldwide to develop and implement cohesive network solutions in production data centers.
- Analyze data processes and trends to evaluate opportunities for automation solutions.
- Participate in a national on-call rotation that allows us to satisfy 24/7/365 support requirements.
- Make quick decisions on proper ways to align customer requirements with existing company or departmental procedures.
- Utilize and evaluate/recommend enterprise tools to ensure we maintain proper visibility and awareness of the health of the overall network and network devices.
- Ensure that proper processes are in place to react to issues promptly.
- Ensure that proper disaster recovery processes are in place and that planned testing activities are performed and technical criteria are met.
Requirements
- CCNP required, CWNA preferred.
- 8+ years of working experience in a customer-driven support role for an organization similar to our size
- Demonstrated strong troubleshooting skills in a large Enterprise multi-vendor environment
- Ability to exercise sound judgment in complex, high-pressure situations.
- Ability to provide both hands-on solutions and supervise projects, as well as deliver training
- Be flexible and be able to handle competing/changing priorities.
- Working knowledge of multiple vendors’ offerings, including Cisco, Meraki, and Aruba’s complete WIFI solution set entailing access points, controllers, RF characteristics, and endpoint security.
- Experience with Python and scripting for network automation.
- Experience with Solarwinds and Cisco Prime/DNA for network monitoring and maintenance.
- Extensive experience with BGP, EIGRP, STP, and L4-7 SLB.
- Extensive experience with stateful firewalls (Cisco ASA, Palo Alto, Checkpoint) and packet inspection techniques.
- Extensive experience with VPN/tunneling technologies such as DMVPN, VTI, IPse,c and SSL client VPN’s
- Extensive experience with Cisco ISR 4k routers, Meraki MXs and the full line of Cisco/Meraki branch switches.
- Experience/knowledge of virtual networking technologies such as ASA virtual contexts, VRF’s, VDC’s. and virtual networking devices such as Cisco CSR 1000v, ASA 1000v and the Nexus 1000v
- Understanding of indoor/outdoor operating environments, infrastructure and limitations (power, premise wiring standards, RF cabling, enclosures, installation and mounting techniques).
- Experience/knowledge of software toolsets such as Ekahau Survey, Omnipeek to provide site evaluation and documentation.
- Willing to travel for meetings, installations and various project initiatives.
- Proficient with Microsoft Office applications, including VISIO and Excel
- Very strong oral and written communication skills
- Must be a self-starter with the ability to work well in a team environment
- Flexible schedule required