Ticketing Operations Specialist

Live Nation Entertainment

Ticketing Operations Specialist providing operational support across channels for Ticketmaster's events in Cebu. Managing customer queries during events and collaborating with stakeholders for successful operations.

Posted 6/22/2026full-timeCebu • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide operational support across all channels like the Call Centre and Box Office
Manage large quantities of customer queries
Identify customer needs and provide solutions
Assist with resource management and administration support
Plan and manage operations during events

Requirements

What you’ll need

Strong interpersonal skills
Organizational skills
Results oriented mindset
Ability to work nights, weekends and holidays
Proficiency with data processing and Microsoft Office
Strong communication skills
Effective listening skills

Benefits

Comp & perks

Generous vacation
Healthcare
Retirement benefits
Student loan repayment
Tuition reimbursement
Six months of paid caregiver leave for new parents
Access to free live events through employee ticketing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data processingMicrosoft Office

Soft Skills

interpersonal skillsorganizational skillsresults oriented mindsetcommunication skillseffective listening skills