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Client Manager
Live Nation EntertainmentClient Manager providing effective leadership and motivation in ticketing services for Ticketmaster. Managing client relationships, developing strategies, and ensuring high-quality service delivery in Cebu operations.
About the role
Key responsibilities & impact- Provides effective leadership, direction and motivation to staff
- Manages a specific client base and develops long-term partnerships
- Plans and deploys ticketing strategies for clients
- Maintains current knowledge of Ticketmaster’s technology advances and marketing initiatives
- Identifies new business opportunities and participates in the presentation with new Clients
- Develops post event reports that are relevant to each client and are presented with professionalism
Requirements
What you’ll need- Extensive ticketing and client relationship experience ensuring Ticketmaster’s internal and external customers’ needs are continually satisfied
- Demonstrating strong communication and presentation skills, both written and verbal
- Assist with the development of clear written policies and procedures for Client Managers
- Proven staff management and delegation skills
- Ability to recognize and pursue new business opportunities
- I.T. literacy essential - Windows Office Suite (PowerPoint, Word, Excel and Outlook)
Benefits
Comp & perks- generous vacation
- healthcare
- retirement benefits
- student loan repayment
- tuition reimbursement
- six months of paid caregiver leave for new parents including fostering
- access to free live events through exclusive employee ticketing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ticketing experienceclient relationship managementpresentation skillspolicy developmentstaff managementdelegation skillsbusiness opportunity recognitionI.T. literacy
Soft Skills
leadershipdirectionmotivationcommunicationprofessionalism