Live Nation Entertainment

Event Programmer

Live Nation Entertainment

full-time

Posted on:

Location Type: Remote

Location: Arizona • New Mexico • United States

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About the role

  • Collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards
  • Verifying the output
  • Meet and exceed Event Management service level agreements
  • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
  • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
  • Establish and develop relationships with assigned clients
  • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management

Requirements

  • 1-3 years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
  • Box Office experience a plus
  • Knowledge of how TM departments impact on one another, and on outside clients is a plus
  • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
  • Excellent written and oral communication skills, good organizational skills, and attention to detail
  • Must be computer literate with excellent data entry skills
  • H. S. diploma or equivalent required. BA/BS degree is preferred
Benefits
  • Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
  • 401(k) program with company match, Stock Program Reimbursement
  • New parent programs & support including caregiver leave and infertility support
  • Tuition reimbursement, student loan repayment internal growth and development programs & trainings
  • Volunteer time off, crowdfunding network
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryevent managementTicketmaster systemerror resolutionprocedural best practicesdata verificationclient support
Soft Skills
communication skillsorganizational skillsattention to detailrelationship buildingflexibility
Certifications
H.S. diplomaBA/BS degree