Live Nation Entertainment

Manager, Product Analytics and Insights

Live Nation Entertainment

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $120,000 - $150,000 per year

Job Level

Mid-LevelSenior

Tech Stack

BigQuerySQLTableau

About the role

  • THE TEAM The Insights and Analytics Team at Ticketmaster is a highly skilled and collaborative team that identifies opportunities for improvements to product features and drives overall revenue by innovating new ways to look at data and providing analysis and insights. Members of the Insights and Analytics Team partner with business teams across multiple functions including Product, Design, Sales, Marketing, Strategy, & Finance providing analyses covering fan insights, ticket sales, shopping behavior, site analytics, incremental revenue streams, venue/client analysis, and customer lifetime value. THE JOB We are in search of an experienced analyst who will support Product Analytics and Insights. As the Manager, Analytics and Insights, you will be responsible for providing actionable data insights that drive product development and enhance the overall fan experience. You will work with complex data sources, multiple tools, and analytical rigor. You will work with various teams to coordinate analysis and testing efforts. WHAT YOU WILL BE DOING Collaborate with cross-functional teams to define and measure key digital metrics aligned with business objectives. Utilize data analysis to uncover trends, patterns, and opportunities, providing actionable insights to inform product strategy. Lead the development and implementation of analytics tools and methodologies to enhance data-driven decision-making processes. Work closely with stakeholders to understand business requirements and translate them into analytical solutions. Build strong relationships with internal stakeholders and counterparts within the Insights and Analytics NA organization. Partner with the research team to triangulate and understand our fans’ needs and provide actionable insights that help stakeholders make informed business decisions. Collaborate with stakeholders on testing design and performance reporting.

Requirements

  • Working knowledge of dashboarding tools such as Domo, Looker Studio, Tableau Experience with digital analytics platforms and tools like Adobe Analytics, Google Analytics, Monetate, Contentsquare, and Pendo Excellent communication and presentation skills Ability to translate complex analytical findings into clear, engaging narratives for non-technical audiences Ability to design and run complex experimental product tests from A/B to Multivariate tests Advanced proficiency in Microsoft Office, especially Excel and PowerPoint, and expertise in SQL, and Google BigQuery Advanced or expert level excel skills with the ability to create and automate dynamic models required Ability to partner with stakeholders to understand their use cases, develop analytical frameworks, and provide data driven strategic business insight Ability to build rapport and trust with diverse team members Openness to diverse perspectives and ideas Identifies and focuses on high-impact tasks and goals Manages time effectively to meet deadlines and commitments Flexibility to adjust to changing priorities or environments is essential Resilience in the face of setbacks or obstacles is important