Field Service Manager
LivaNova
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇰🇷 South Korea
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide expert advice and assistance on the devices to distributors and customer representatives within the region
- Lead the Field Service Team and be involved in department planning
- Provide periodic on-site technical assistance to resolve difficult equipment and customer problems
- Drive customer satisfaction and provide technical training and support to distributor teams
- Perform installation, maintenance, troubleshooting, and technical support for medical devices
Requirements
- Bachelor's Degree in Biomedical Engineering or related field
- Minimum 5 years experience in field service engineering or related field
- Minimum 2 years experience in managing team
- Excellent written and verbal communication skills
- Demonstrated self-starter with the ability to proactively plan, schedule and develop own work with minimal supervision
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
field service engineeringtechnical assistanceinstallationmaintenancetroubleshootingtechnical supportmedical devices
Soft skills
communication skillsleadershipplanningschedulingself-starterproblem-solving
Certifications
Bachelor's Degree in Biomedical Engineering