Analista de Suporte

LIV

Analista de Suporte providing specialized support for educational platforms at LIV. Responsible for troubleshooting and data analysis using SQL, enhancing user experience.

Posted 6/1/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

DelphiJava.NETSQL

About the role

Key responsibilities & impact

Suporte Especializado: Realizar o suporte dos produtos do time plataformas, garantindo o atendimento consultivo aos clientes e usuários;
Resolução de Problemas: Investigar a causa raiz de incidentes, buscando e aplicando soluções eficazes para as demandas apresentadas;
Análise de Dados: Utilizar comandos SQL para consultas e manipulação de dados necessárias para o diagnóstico de erros.

Requirements

What you’ll need

Conhecimento em Desenvolvimento Back-end: Experiência com .NET, Java, Delphi ou linguagens similares.
Domínio de SQL: Capacidade de realizar comandos básicos e intermediários em bancos de dados.
Perfil Analítico: Ser criterioso e organizado, priorizando o entendimento completo do problema antes da execução técnica.
Postura Investigativa: Interesse genuíno em estudar novas tecnologias e se manter atualizado com as ferramentas do mercado.
Trabalho em equipe e colaboração: gostar de trocar conhecimento, atuar de forma colaborativa e contribuir com o time no dia a dia.
Comunicação e responsabilidade: ter empatia e paciência para lidar com diferentes perfis de usuários, mantendo clareza na comunicação, além de comprometimento com prazos e pontualidade.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account LIV Website LinkedIn All Job Openings 1 - 10 employees Women’s ready-to-wear online store. Analista de Suporte Job not on LinkedIn 🔥 6 minutes ago 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🗣️🇧🇷🇵🇹 Portuguese Required Delphi Java SQL .NET Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Suporte Especializado: Realizar o suporte dos produtos do time plataformas, garantindo o atendimento consultivo aos clientes e usuários;
Resolução de Problemas: Investigar a causa raiz de incidentes, buscando e aplicando soluções eficazes para as demandas apresentadas;
Análise de Dados: Utilizar comandos SQL para consultas e manipulação de dados necessárias para o diagnóstico de erros. 🎯 Requirements
Conhecimento em Desenvolvimento Back-end: Experiência com .NET, Java, Delphi ou linguagens similares.
Domínio de SQL: Capacidade de realizar comandos básicos e intermediários em bancos de dados.
Perfil Analítico: Ser criterioso e organizado, priorizando o entendimento completo do problema antes da execução técnica.
Postura Investigativa: Interesse genuíno em estudar novas tecnologias e se manter atualizado com as ferramentas do mercado.
Trabalho em equipe e colaboração: gostar de trocar conhecimento, atuar de forma colaborativa e contribuir com o time no dia a dia.
Comunicação e responsabilidade: ter empatia e paciência para lidar com diferentes perfis de usuários, mantendo clareza na comunicação, além de comprometimento com prazos e pontualidade. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Analista de Suporte, Júnior 🕒 2 days ago Sensedia 501 - 1000 🔌 API ☁️ SaaS 💳 Fintech Website LinkedIn All Job Openings Júnior Support Analyst at Sensedia responsible for supporting Open X initiatives and troubleshooting API integrations. Engage with users and improve their experience through technical assistance. 🇧🇷 Brazil – Remote 💰 Private Equity Round on 2021-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🗣️🇧🇷🇵🇹 Portuguese Required AWS Cloud Java JavaScript Linux Python Analista de Suporte ao Cliente Júnior 🕒 2 days ago LWSA 1001 - 5000 🛍️ eCommerce ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Customer Support Analyst helping clients with the Bling management system. Providing assistance and resolving technical issues for customers in Brazil. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🗣️🇧🇷🇵🇹 Portuguese Required Support Analyst – Systems (Mid-level) 🕒 2 days ago NEXDOM healthtech 201 - 500 ⚕️ Healthcare Insurance ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Support Analyst providing assistance and troubleshooting for NEXDOM systems with a focus on service excellence. Engaging with teams to improve processes and ensure effective communication. 🇧🇷 Brazil – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🗣️🇧🇷🇵🇹 Portuguese Required Senior L3 Support Engineer 🕒 3 days ago Jitterbit 201 - 500 ☁️ SaaS 🔌 API 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Support Engineer on Jitterbit's L3 team working with customer integrations. Collaborating across teams and supporting a scalable, reliable SaaS platform. 🇧🇷 Brazil – Remote 💰 Private Equity Round on 2020-11 ⏰ Full Time 🟠 Senior 📞 Support Engineer Angular Apache Distributed Systems Docker Java Jenkins Kubernetes Linux Postgres Customer Support Engineer 🕒 3 days ago Qventus, Inc 51 - 200 ☁️ SaaS 🤖 Artificial Intelligence 🤝 B2B Website LinkedIn All Job Openings Customer Support Engineer at Qventus leveraging expertise in SaaS customer support. Driving support processes and enhancing customer outcomes in healthcare solutions. 🇧🇷 Brazil – Remote 💵 $33k - $39k / year 💰 $85M Series D - Qventus on 2025-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer SQL View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

.NETJavaDelphiSQLanálise de dadosresolução de problemasdesenvolvimento back-end

Soft Skills

perfil analíticopostura investigativatrabalho em equipecolaboraçãocomunicaçãoresponsabilidade