Communications

• Contribute to the creation of narratives and content for engagement initiatives and campaigns;
• Support production of the internal newsletter, ensuring brand consistency, clarity and a customer-focused experience;
• Write, edit and adapt copy for email marketing, WhatsApp and other communication pieces (digital and print);
• Assist in building and executing communication flows, including segmentation, flow structuring, send configuration and basic performance monitoring;
• Operate and organize community channels on WhatsApp;
• Support the operation of online events, manage related communications and provide support during broadcasts;
• Monitor interactions and assist in tracking engagement KPIs;
• Support management by organizing records, spreadsheets, schedules and reports;
• Collaborate with internal stakeholders to ensure an integrated, agile and collaborative workflow.

Communications Assistant

Junior Communications Analyst

Analista de Comunicação Interna – Pleno