Little Sprouts, LLC

Sales Team Lead

Little Sprouts, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Lawrence • Massachusetts • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $90,000 - $95,000 per year

Job Level

Senior

About the role

  • Manage a reduced enrollment territory while performing all responsibilities of an Enrollment Specialist at a high level of consistency and quality, including handling inbound leads and guiding families through a consultative, relationship-driven enrollment journey rooted in uncovering needs and motivations.
  • Clearly and compellingly communicate our educational philosophy, connecting Sustainable Education to each family’s goals while skillfully navigating objections using advanced techniques that reframe concerns into opportunities.
  • Act as a player-coach, modeling excellence and setting the standard for performance across the Enrollment Specialist team.
  • Provide consistent, hands-on coaching through 1:1 sessions, including role plays, call feedback, and pipeline and conversion reviews.
  • Identify performance gaps and implement targeted development plans to improve individual and team results.
  • Serve as a strategic advisor to Enrollment Specialists and school leadership, providing expert guidance and support for complex or escalated family situations.
  • Own the day-to-day operational effectiveness of the Enrollment Specialist function, ensuring consistency in execution, follow-up, and pipeline management across the team.
  • Own and drive team KPIs, including lead response time, tour-to-registration conversion, service levels, and pipeline health, with accountability for overall team enrollment performance and progress toward company targets.
  • Determine and execute strategies to achieve monthly and quarterly sales goals, adapting based on performance insights, seasonal demand, and school-specific enrollment needs.
  • Perform high-level analysis including multi-site pipeline forecasting, capacity planning, KPI monitoring, and strategic recommendations to improve occupancy and revenue performance.
  • Ensure data integrity and reporting accuracy within CRM systems, maintaining high standards for pipeline tracking and forecasting.
  • Create and interpret CRM dashboards, reporting tools, and enrollment analytics to identify trends, share best practices, and improve conversion outcomes.
  • Lead weekly team meetings, pipeline reviews, and strategy sessions focused on accountability, skill development, and results.
  • Maintain flexibility to adjust hours, including occasional evenings or weekends, to support family needs and events.
  • Other job-related duties or tasks to support the mission and growth of the organization.

Requirements

  • 5+ years of experience in sales, enrollment management, or high-volume inside sales, with a proven track record of exceeding performance targets and conversion benchmarks (Required)
  • Expert-level consultative sales skills, including advanced discovery, objection handling, and closing techniques. (Required)
  • Proven ability to coach, mentor, and elevate the performance of others, with experience translating individual success into scalable team best practices (Required)
  • Exceptional communication and interpersonal skills, with the ability to build trust, influence decisions, and collaborate effectively across teams (Required)
  • Demonstrated expertise leveraging CRM systems and reporting tools to analyze performance, identify gaps, forecast enrollment, and drive data-informed decisions (Required)
  • Experience leading team initiatives, facilitating meetings, or owning performance outcomes across a team or function (Preferred)
Benefits
  • Health benefits are available upon start date.
  • Free Subscription to First Stop Health; receive ongoing care from doctors and prescribers through easy telehealth services.
  • Up to 75% discount on your child's tuition (Option for the initial $5,000 of tuition to be taken out of your paycheck before taxes through payroll deductions.)
  • Comprehensive benefits package, including health, dental, vision, and pet insurance.
  • 401k with company match.
  • Tuition reimbursement.
  • Career advancement and coaching.
  • Additional Paid Time off and Holidays.
  • Referral Program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative salesobjection handlingclosing techniquespipeline forecastingcapacity planningKPI monitoringdata analysisperformance trackingenrollment analyticssales goal achievement
Soft Skills
coachingmentoringcommunicationinterpersonal skillstrust buildinginfluencecollaborationstrategic advisingflexibilityteam leadership