Litmos

Senior Vice President, Revenue Operations

Litmos

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $260,000 - $285,000 per year

Job Level

About the role

  • Build and lead the Global Revenue Operations function, covering Marketing Ops, Sales Ops, CS Ops, GTM Intelligence, and GTM technology.
  • Partner with Executive Leadership Team (ELT) and GTM leaders to ensure alignment across the full customer lifecycle.
  • Define and refine GTM strategy, operational models, and key success metrics.
  • Create a high-performing, inclusive, engaged, growth environment within your dispersed team
  • Design and scale repeatable, efficient processes across marketing, sales, and customer success.
  • Implement best practices for lead management, pipeline management, account planning, customer retention, and expansion.
  • Champion cross-functional process improvements to reduce friction and accelerate growth.
  • Own the revenue tech stack (CRM, marketing automation, CS tools, analytics platforms), ensuring it scales with business growth.
  • Establish and maintain a unified data model across the customer journey.
  • Deliver actionable insights and dashboards to enable executive decision-making.
  • Build accurate forecasting models and revenue reporting frameworks across regions and segments.
  • Partner with Finance and regional leaders to deliver predictable revenue outcomes.
  • Drive annual and quarterly planning, including territory design, quota setting, and resource allocation.
  • Ensure operational excellence across multiple geographies and customer segments.
  • Tailor GTM processes to regional needs while maintaining global consistency.
  • Support international expansion through scalable systems, processes, and playbooks.

Requirements

  • 12+ years of experience in Revenue Operations, Sales Operations, or related roles within high-growth B2B SaaS companies.
  • Proven track record leading global teams across marketing, sales, and customer success operations.
  • Deep expertise in SaaS metrics (ARR, NRR, CAC, LTV, churn, pipeline velocity).
  • Strong background in forecasting, planning, and data analytics.
  • Demonstrated success implementing and managing revenue tech stacks (Salesforce, HubSpot, Marketo, Gainsight, etc.).
  • Excellent leadership, stakeholder management, and cross-functional collaboration skills.
  • Strategic thinker with a bias for action, able to operate at both executive and tactical levels.
Benefits
  • Health, dental, and vision insurance
  • Paid Time Off
  • Retirement savings plan (401k) with company match
  • Life insurance
  • Short term & Long-term Disability
  • Paid family leave
  • Employee assistance programs (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Revenue OperationsSales OperationsMarketing OperationsCustomer Success OperationsGTM StrategyForecastingData AnalyticsLead ManagementPipeline ManagementAccount Planning
Soft skills
LeadershipStakeholder ManagementCross-Functional CollaborationStrategic ThinkingOperational ExcellenceTeam BuildingProcess ImprovementCommunicationInclusivityGrowth Mindset