Account Manager

Litify

Account Manager responsible for growing client relationships at Litify. Driving renewals and upsell opportunities while ensuring customer satisfaction through strategic consulting.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and driving upsell opportunities within a SaaS environment, with a strong focus on client satisfaction and retention. Proficient in collaborating cross-functionally to ensure seamless execution and alignment with client goals.

Highest-signal resume keywords

SaaS Account ManagementClient Relationship BuildingSales Target AchievementSalesforce FamiliarityLegal Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client RetentionUpsellingRenewal ManagementBusiness Review ExecutionStrategic Consultation

Soft Skills

Strong Problem-SolvingCollaborative MindsetExcellent CommunicationSelf-MotivatedOrganizational Skills

Tools & Technologies

SalesforceCRM Platforms

Industry Keywords

Legal IndustryLaw FirmsCorporate Legal DepartmentsGovernment Entities

About the role

Key responsibilities & impact

Manage a portfolio of existing Litify clients to ensure retention and satisfaction
Identify and drive upsell and expansion opportunities by understanding client goals and aligning them with Litify solutions
Own and execute renewal motions, collaborating with internal teams and client stakeholders
Consult, educate, and strategize with clients to help grow their business using Litify
Engage in business reviews, and strategic check-ins to drive value
Meet and exceed monthly sales targets tied to renewals and expansions
Stay up to date on Litify platform updates, industry trends, and best practices to inform your client recommendations
Collaborate cross-functionally with Customer Success, Implementation, Support and Product & Engineering teams to ensure seamless execution, customer satisfaction, and long-term partnership success.

Requirements

What you’ll need

A bachelor’s degree from an accredited university
At least 2-5 years experience in a SaaS account management or customer-facing role
Strong sales instincts and ability to build trusted client relationships
Excellent written, verbal, and presentation communication skills
Experience presenting to and engaging with executive-level stakeholders
Strong problem-solving skills and a collaborative, solutions-oriented mindset
Self-motivated and organized with the ability to manage multiple accounts and priorities
Familiarity with Salesforce or other CRM platforms preferred
Experience in the legal industry or selling to law firms, corporate legal departments, or government entities is a plus
Comfortable with commercial negotiation and willingness to refine selling style as needed.

Benefits

Comp & perks

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