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Accounts Receivable Administrator
LithiaAccounts Receivable Administrator ensuring payment processing and customer support for Lithia & Driveway. Handling payments, reconciliations and resolving account discrepancies while maintaining excellent service.
About the role
Key responsibilities & impact- Process payments and refunds accurately and on time
- Reconcile AR schedules in accordance with company policy
- Provide support to store locations as needed
- Review and input credit application details into internal systems
- Investigate and resolve account discrepancies and billing issues
- Respond to service and parts customer inquiries within service level agreements
- Collaborate with internal stakeholders to ensure smooth AR operations
- Other administrative and support duties as assigned
Requirements
What you’ll need- High attention to detail and a proactive, deadline-driven mindset
- Strong written and verbal communication skills
- Customer service experience, preferably in a fast-paced or call center environment
- Confidence making outbound calls; collections experience is a plus
- Critical thinking and active listening skills
- Ability to prioritize tasks and manage time independently
- Proficiency in Microsoft Excel, including experience with functions like XLOOKUP
- A collaborative attitude and commitment to excellent service
Benefits
Comp & perks- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment processingrefund processingaccounts receivable reconciliationcredit application inputbilling issue resolutioncustomer inquiry responseMicrosoft ExcelXLOOKUP
Soft Skills
attention to detailproactive mindsetdeadline-drivenwritten communicationverbal communicationcustomer servicecritical thinkingactive listeningtime managementcollaboration