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Accounts Receivable Representative
LithiaAccounts Receivable Representative at Lithia & Driveway managing customer accounts and receivables. Focused on customer service and the efficient collection of payments within a remote setting.
About the role
Key responsibilities & impact- Monitor customer accounts daily and identify aged receivables
- Contact customers to secure timely payments
- Maintain accurate records, reports, and system updates
- Handle inbound AR-related calls and billing inquiries
- Research and resolve service and parts billing issues
- Respond to internal and external inquiries within service-level timelines
- Support additional AR and collections tasks as needed
Requirements
What you’ll need- Strong attention to detail and sense of urgency
- Clear, professional communication (written and verbal)
- Strong active listening and problem-solving skills
- Critical thinking with the ability to evaluate and resolve issues effectively
- Strong time management and ability to prioritize competing tasks
- Prior customer service experience
- Experience with outbound calls or collections is a plus
- Comfortable navigating multiple systems and tools
Benefits
Comp & perks- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
attention to detailsense of urgencyprofessional communicationactive listeningproblem-solvingcritical thinkingtime managementprioritization