Accounts Receivable Representative
Lithia
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $17 - $24 per hour
About the role
- Monitor customer accounts daily to identify aged receivables and contact customers for payment.
- Keep detailed records and reporting on collection activity including updating systems and trackers.
- Receive in-bound AR related calls.
- Resolve billing issues.
- Research and respond to inquiries from service and parts customers, Lithia stores and internal customers within the timeframe that aligns with established service level agreements.
- Other duties as assigned.
Requirements
- High School graduate or equivalent
- 18 years or older required
- Strong attention to detail and sense of urgency
- Excellent communication skills (both written and oral)
- Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
- Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Time Management – ability to prioritize workload and manage one’s own time
- Previous customer service experience
- Experience with outbound calls or collections is valuable
- Tech savvy – you will be operating in a variety of systems.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
attention to detailsense of urgencyexcellent communication skillsactive listeningcritical thinkingtime management
Certifications
High School graduate or equivalent